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Book Description
Six Sigma is a system for improving the quality of organizational processes, and has become one of the most widely discussed and reported trends in business over the past three years, thanks largely to the phenomenal successes of the Six Sigma program at GE.

What is Six Sigma? is a brief, 98 page "One-Minute Manager" style book for employees (not managers) describing what Six Sigma is, why companies are implementing it, why employees should care, and how employees can make it a success in their organization. Designed to be given out to every employee in an organization that has decided to implement Six Sigma, What is Six Sigma? is based on the bestseller, The Six Sigma Way by Pande, Neuman and Cavanagh (over 50,000 copies sold at $29.95 in the first ten months of publication). Whereas The Six Sigma Way provides a comprehensive 400 page overview for managers, What Is Six Sigma? gives the same content to employees—greatly simplified in a 98-page format, with new material designed to answer typical employee questions, concerns, and skepticism, about a new Six Sigma program. Because of its simplicity, this book may also be bought by managers who want a brief, inexpensive, introduction to Six Sigma, but employees are the primary ! audience.

Synopsis
This is the first Six Sigma primer written especially for employees. Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. "What Is Six Sigma?" explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of: the fundamentals and foundations of Six Sigma; the essential roles employees play in Six Sigma; the changes and challenges they are likely to see; and, case studies of employees using Six Sigma to identify - and correct - major problems. More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably.

"What Is Six Sigma?" will help spread the message of Six Sigma around any organization simply and clearly.

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First Sentence
Over the past few years, more and more employees of companies that have adopted Six Sigma have asked themselves these kinds of questions. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover

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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams by Peter S. Pande  (2)  £17.99

Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (Mcgraw-Hill Professional Education) by Greg Brue £4.74

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed by Michael L. George  (3)  £6.99

What is Lean Six Sigma by Michael L. George  (4)  £4.99

Six Sigma for Dummies (For Dummies) by Stephen R. Covey  (2)  £7.99

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2 Reviews 5 star:  (2) 4 star:    (0) 3 star:    (0) 2 star:    (0) 1 star:    (0)           Average Customer Review (2 customer reviews)		Share your thoughts with other customers:
Most Helpful Customer Reviews   16 of 17 people found the following review helpful: Does What It Says on The Tin, 14 May 2003 By  Paul Smith (terasolutions@yahoo.co.uk) - See all my reviews I like this book a lot. Some Six Sigma books are strong on history, while others contain lots of theory. Six sigma implementation is hard on the people caught up in the change process. This concise (lean) book provides background information and questions/answers for those people. But it !  Comment | Permalink | Was this review helpful to you? (Report this)   48 of 53 people found the following review helpful: Pull your company up by its boot straps!, 16 Mar 2002 By A Customer A fantastic quick overview of the concepts and practice of Six Sigma, this took me 90 minutes to read and opened up a whole new world. Operating at six sigma (a statistical term meaning 100%) will have you running your business with zero customer complaints, and continually on the watch for process and quality improvement. A rigorous team approach to identifying and rectifying both large and small causes of less-than-perfect output, the Six Sigma project will give you lots of fun and challenge you as far as you can go... Rich with practical examples of real impact in some of today's largest organizations. There is plenty of further reading to follow on from this clear and simple introduction.  Comment | Permalink | Was this review helpful to you?