The revolutionary Six Sigma management system is taking the business world by storm, helping numerous companies improve the quality of their organizational processes. Originally developed at Motorola, Six Sigma has now become famous through the efforts of Jack Welch at GE, and others, for its ability to increase productivity and marketshare while saving businesses millions of dollars in annual costs.

Now you can follow in the footsteps of these great success stories. The Six Sigma Handbook delivers the statistical tools and problem-solving techniques that comprise the foundation for this breakthrough system, showing how to use them to fully and accurately implement Six Sigma across your organization. Author Thomas Pyzdek offers the expert guidance and direction you need to realize the Six Sigma promise in your company­­and avoid the traps and pitfalls commonly encountered in the process.

You'll get a complete overview of the management and organization of Six Sigma and the philosophy that underlies it. Pyzdek uses clear, detailed examples throughout to demonstrate exactly how to make this program work for you. You'll see how best to prepare management for the idea of using proven scientific methods to run a business and how to build the groundwork for their roles.

This step-by-step book presents vital, up-to-the-minute information on selecting the right personnel to train, the various levels of technical proficiency required, building the best team, and fostering effective leadership. Directing you on how to handle successful project management from start to finish, Pyzdek also:

Plus, you'll be exposed to the more advanced Six Sigma topics­­everything from design of experiments (DOE) and response surface methods (RSM) to chi-square contingency table and cross-tab analysis­­that you may take advantage of when your new system is in place.

If you're ready to transform your company . . . realize significant gains in quality, productivity, and sales . . . and take the necessary steps to ensure your survival in the new world economy, The Six Sigma Handbook reveals the most challenging, beneficial, and exciting ways to motivate your employees and reach new levels of success.

The management information and statistical tools you need to successfully implement Six Sigma

One of the hottest trENDs in business today, Six Sigma has helped organizations of all sizes improve the quality of processes and products while saving billions of dollars in annual costs. The Six Sigma Handbook covers the management systems and statistical tools that are the foundation for this breakthrough approach to management.

Thomas Pyzdek offers expert, proven advice on using Six Sigma to retain customers and enhance bottom line performance while cutting costs dramatically. He explains exactly how to make Six Sigma work, including organizing for Six Sigma, the various levels of technical proficiency required, criteria for selecting personnel for training, how to determine customer requirements, successful project management, and much more.

For the manager or quality professional charged with implementing or supporting Six Sigma­­no matter the industry­­this timely guide will help any organization achieve the goal of becoming a truly world-class operation.