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The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (Hardcover)

by Peter S. Pande (Author), Robert P. Neuman (Author), Roland R. Cavanagh (Author) "THE MOST CHALLENGING question confronting business leaders and managers in the new millennium is not "How do we succeed? ..." (more)

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This item: The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance by Peter S. Pande
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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams by Peter S. Pande
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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed by Michael L. George
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Product details

Hardcover: 448 pages
Publisher: McGraw-Hill Professional (1 May 2000)
Language English
ISBN-10: 0071358064
ISBN-13: 978-0071358064
Product Dimensions: 22.9 x 15.5 x 4.1 cm

Average Customer Review: 3.5 out of 5 stars See all reviews (2 customer reviews)

Amazon.co.uk Sales Rank: 68,133 in Books (See Bestsellers in Books)

Popular in these categories:

#11 in	Books > Business, Finance & Law > Management > Six Sigma
#50 in	Books > Science & Nature > Engineering & Technology > Production, Manufacturing & Operational > Productivity
#53 in	Books > Business, Finance & Law > Management > Production & Quality Control

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Product Description

Amazon.co.uk Review

Six Sigma is a data-driven management system with near-perfect performance objectives that has been employed to notable acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert Neuman and Roland Cavanagh--associates in a firm providing Six Sigma implementation, training and management development services--contend its principles can be applied in businesses of all types to routinely reduce costs, improve productivity, increase market share, and achieve other positive results. The Six Sigma Way is their comprehensive self-help guide to adapting and using the system under various conditions. Its first two parts cover fundamentals and provide specific suggestions for aligning the process with individual needs and goals. (These include sections on balancing potential costs and benefits, clarifying objectives, and defining timeframes.) The final part, which comprises more than half the book, focuses on implementation through a detailed yet flexible five-step "roadmap" tied to a company's core processes, key customers, current performances, "high-potential improvement opportunities", and future practices. While the procedure is quite complex, diligent managers should be able to bring at least basic components to their organizations with the tools and techniques provided. --Howard Rothman, Amazon.com

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The Six Sigma Way is the second book this year looking at the hot new quality initiative. (Toronto Globe & Mail )

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Inside This Book (Learn More)

First Sentence
THE MOST CHALLENGING question confronting business leaders and managers in the new millennium is not "How do we succeed?" Read the first page

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	74% buy the item featured on this page: The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance 3.5 out of 5 stars (2) �13.39
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	7% buy What Is Six Sigma? 5.0 out of 5 stars (2) �4.77
	7% buy Statistics without Tears: An Introduction for Non-Mathematicians (Penguin Science) 4.2 out of 5 stars (13) �6.47

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3.5 out of 5 stars (2 customer reviews)

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19 of 21 people found the following review helpful:

4.0 out of 5 stars Insightful!, 3 Jul 2001

By A Customer

Continual improvement is the key to survival in today's business climate, and as companies like GE and Motorola have proven, Six Sigma is a useful tool for ingraining the quest for perfection in an organization. After reading The Six Sigma Way, you'll probably be ready to jump out of your chair and immediately follow in these companies' footsteps by launching a Six Sigma initiative of your own. The authors, three consultants who teach firms to implement Six Sigma efforts, convincingly extol the money-saving and efficiency-enhancing virtues of the holistic approach. This book offers a lot of jargon and complex concepts, but the material is presented in easily understood charts and lists, and there are plenty of concrete examples. We at getAbstract.com recommend The Six Sigma Way to managers who have heard wondrous tales of Six Sigma, but would like a more down-to-earth explanation of how it can be used and the benefits it offers.

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6 of 15 people found the following review helpful:

3.0 out of 5 stars Great reading for fast start, 2 Nov 2000

By	martin.lhotak@worldonline.cz (Prague, Czech Republic) - See all my reviews

I saw this book at a fiend and I was immediately astonished. After a few hours I decided to purchase it via Amazon so I also possess a copy (although I preffer electonic files to save trees). I work for GE several years and I consider six-sigma one of the key elements that help GE to succeed in todays competitive markets. I also posses a number of trainings in the six-sigma methododology which took me several months in total. This book is a clear and consize reading which summarizes key building blocks in real perspective and I will use it as a quick guide in coaching others.

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