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Product Description
Product Description
Learn dramatically effective techniques for getting the best out of your employees! This classic coaching guide has been updated and expanded to cover the latest workplace trends including flextime, flattened hierarchies, 360-degree feedback, telecommting, and the increased use of temps and contract workers. Youll be shown specific, face-to-face interventions you can use to increase productivity, raise quality, reduce absenteeism, get more creativity, eliminate problem behavior, and more!
Book Description
With this revision of the successful classic "bible" for training and motivating, managers at all levels will be able to use face-to-face coaching techniques with their staff to obtain immediate, positive results and eliminate self-destructive employee behavior. In concise, accessible, and jargon-free style, this book provides the practical coaching techniques managers can use to get employees to stop doing what they shouldn't be doing and start doing what they should. Packed with new examples, case studies, and real-world problems based on the author's new research, this book will give a whole new generation of managers at all levels proven techniques for motivating superior performance and results from every employee. This edition will continue to provide specific actions that every manager can take, and will also include a new preface by the author and new material to reflect recent workplace trends: flextime, the flattening of hierarchies, peer reviews and 360 degree feedback, increased attention to occupational stress and safety, telecommuting, computer technology, the proliferation of service industries, increased use of temporary workers, and violence in the workplace. With today's increased competition to hire, train, and retain the best workers, implementing solid coaching technique beyond being a spare time luxury; it has become crucial to the success of the company.
See all Product Description
Learn dramatically effective techniques for getting the best out of your employees! This classic coaching guide has been updated and expanded to cover the latest workplace trends including flextime, flattened hierarchies, 360-degree feedback, telecommting, and the increased use of temps and contract workers. Youll be shown specific, face-to-face interventions you can use to increase productivity, raise quality, reduce absenteeism, get more creativity, eliminate problem behavior, and more!
Book Description
With this revision of the successful classic "bible" for training and motivating, managers at all levels will be able to use face-to-face coaching techniques with their staff to obtain immediate, positive results and eliminate self-destructive employee behavior. In concise, accessible, and jargon-free style, this book provides the practical coaching techniques managers can use to get employees to stop doing what they shouldn't be doing and start doing what they should. Packed with new examples, case studies, and real-world problems based on the author's new research, this book will give a whole new generation of managers at all levels proven techniques for motivating superior performance and results from every employee. This edition will continue to provide specific actions that every manager can take, and will also include a new preface by the author and new material to reflect recent workplace trends: flextime, the flattening of hierarchies, peer reviews and 360 degree feedback, increased attention to occupational stress and safety, telecommuting, computer technology, the proliferation of service industries, increased use of temporary workers, and violence in the workplace. With today's increased competition to hire, train, and retain the best workers, implementing solid coaching technique beyond being a spare time luxury; it has become crucial to the success of the company.
See all Product Description
Inside This Book
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First Sentence
In the first national study I conducted to analyze the effectiveness of management-performance-appraisal programs, most companies stated that the most important part of their appraisal program was the appraisal interview-the face-to-face meeting between the manager and the employee. Read the first page <
In the first national study I conducted to analyze the effectiveness of management-performance-appraisal programs, most companies stated that the most important part of their appraisal program was the appraisal interview-the face-to-face meeting between the manager and the employee. Read the first page <