Product Description
Lead your organization into the 21st century with the help of this groundbreaking book that is already creating a stir in corporate boardrooms across America! In a book that does for managers what his mega-bestseller, The Team Handbook, did for teams, Peter Scholtes, who is widely acknowledged as one of the most influential Quality leaders of the decade, shows the real root of management problems. Learn how to stop blaming your workers and start changing the systems with the help of activities and exercises that enable you to immediately begin implementing breakthrough improvements in all your work processes!
Book Description
Peter Scholtes, the author of The Team Handbook, the all time best-selling book on teams and quality, has written a book for managers that does what The Team Handbook did for teams. The Leader's Handbook explains how managers can inspire their people and manage the daily workflow for maximum productivity. The secret is to apply the principles of systems thinking and the work of Deming and other Quality gurus. These are the ``silver bullet'' ideas that made The Team Handbook one of the most influential business books in recent years. Scholtes includes exercises and activities at the end of each chapter to help managers start implementing new ideas immediately.
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