Business Week
"May well be the best-written, most well-reasoned business book for the managerial masses since In Search of Excellence"
--This text refers to the
Paperback
edition.
From the Publisher
Already a classic this international bestseller which has sold more than 1 million copies has now been revised and updated for the New Economy Hammer and Champy helped to create, describing how the radical redesign of a companyUs processes, organisation and culture can achieve a quantum leap in performance. This new edition contains an entirely new set of case studies with a focus on three well known companies - Duke Power, IBM and Deere, whose leadership positions at the end of the 1990s are due in no small part to the success of their reengineering programmes.
In the 1990s, reengineering was implemented in the back office, the factory and the warehouse. For the new century it is being applied to the front office and the revenue producing side of the business:-
Business Week dubbed the implementation of e-commerce, "e-engineering". The Internet demands new ways of working, and reengineering is the tool that can create them.
The new wave of reengineering is breaking down the walls that separate corporations from each other. Processes do not stop at corporate doorsteps. Product development, planning and many other processes are really inter-enterprise in nature; entailing work by both customer and supplier. The Internet facilitates the reengineering of these inter-corporate processes by allowing information to be shared across corporate boundaries.
--This text refers to the
Paperback
edition.
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