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Confidential
 
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Confidential (Hardcover)

by John Nolan (Author)
5.0 out of 5 stars  See all reviews (2 customer reviews)

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Product details

  • Hardcover: 384 pages
  • Publisher: HarperCollins (23 Mar 2000)
  • Language English
  • ISBN-10: 006661984X
  • ISBN-13: 978-0066619842
  • Product Dimensions: 23.6 x 15.7 x 3.3 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon.co.uk Sales Rank: 1,149,498 in Books (See Bestsellers in Books)

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Product Description

Synopsis

A guide to espionage in the private sector explains how to effectively gather information about competitors and their products while protecting one's own valuable secrets.

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2 Reviews
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Average Customer Review
5.0 out of 5 stars (2 customer reviews)
 
 
 
 
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5.0 out of 5 stars A real eye opener to the "inside" of Business Intelligence, 6 Aug 1999
By A Customer
No matter what your job or what type of work you're in, reading Confidential will give you a new appreciation of the word "conversation". Until now I had not realized the technique behind some "leading" questions or how to ask "leading" questions to get answers that will allow you to be more efficient in whatever it is you do. Reading Confidential has opened my eyes and demonstrated how much more effective general conversation can be using the elicitation techniques described in John's book. Everyone wants to know what the competition is up to, and understanding the techniques and the "tricks of the trade" will give you a real edge on the competition. John's wit and experience make this book interesting and educational and gives you the ability to decide if someone is interested in you or just "what you know".
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5.0 out of 5 stars It is a great guide into the world of counter-intelligence., 4 Aug 1999
By A Customer
The title intriqued me so I started reading. I found the information on elicitation techniques to be very helpful. Elicitation is something that can be used in every day life. I now know how to elicit more information at the next career conference I attend!!
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