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Intelligent Enterprise
 
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Intelligent Enterprise (Hardcover)

by James Brian Quinn (Author)
5.0 out of 5 stars See all reviews (1 customer review)

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Product details

  • Hardcover: 473 pages
  • Publisher: The Free Press; 1st Edition. edition (18 Sep 1992)
  • Language English
  • ISBN-10: 0029256151
  • ISBN-13: 978-0029256152
  • Product Dimensions: 23.6 x 16.3 x 3.6 cm
  • Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 865,046 in Books (See Bestsellers in Books)

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Product Description

Review
Walter B. Wriston former Chairman, Citibank This important and readable book details the shift in our society that is being driven by information technology.

Product Description
Quinn argues that the successful firms of the 1990s will be service oriented and will use innovative techonology to increase the range and improve the range of their services. Rapid response will be objective and flexibiltiy of management style will be the means. Quinn uses examples from companies such as Apple, Honda, ServiceMaster and Merck to show how a commitment to technological innovation married to a service-oriented outlook can produce impressive business results.

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5.0 out of 5 stars A brillant work which should be read by all OEM executives, 17 Jul 1998
By A Customer
Quinn's tome intellectually addresses the macro-economic trend of moving manufacturing, especially business-to-business durable goods, to a strategic enterprise model which instead of selling goods, will sell services that imbed the product that they manufacture. The intensity of Quinn's work is formidable! It has the same "feel" of a Peter Drucker work. ...which is a compliment to any author. This is not light reading....but it is worth every minute of effort
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