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eTourism case studies: managment and marketing issues in eTourism [Paperback]

Roman Egger , Dimitrios Buhalis
5.0 out of 5 stars  See all reviews (1 customer review)
RRP: £29.99
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Book Description

8 Aug 2008 0750686677 978-0750686679 1
eTourism Case Studies bridges the gap in contemporary literature by carefully examining marketing and management issues of many international companies that have successfully implemented eTourism solutions.

Divided into six sections this book explores the newest developments in this field, introducing and discussing emerging trends, approaches, models and paradigms, providing visions for the future of eTourism and supporting discussion and elaboration with the help of thorough pedagogic aids.

With contributions from leading global experts both from the industry and academia, each case follows a rigid structure, with features such as bulleted summaries and review questions, as well as each section having its own thorough introduction and conclusion written by the editors, highlighting the key issues and theories.

This is the first book of its kind to bring together cases highlighting best practice and methods for exploiting ICT in the tourism industry, from international market leaders.

* Lastminute.com
* Amadeus
* VisitBritain,
* Enterprise Rent-a-car
* Lufthansa systems

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Product details

  • Paperback: 520 pages
  • Publisher: A Butterworth-Heinemann Title; 1 edition (8 Aug 2008)
  • Language: English
  • ISBN-10: 0750686677
  • ISBN-13: 978-0750686679
  • Product Dimensions: 16.5 x 2.5 x 23.4 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 789,942 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Review

'The book eTourism Case Studies provides a rich set of practical cases demonstrating the importance of the Internet for the tourism industry. It illustrates the need for understanding, developing and applying technological solutions for obtaining strategic benefits. The book fills a gap in the current eTourism literature, it is a rich source of information for both practitioners and academics.'

Professor Hannes Werthner, Vienna University of Technology

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Most Helpful Customer Reviews
5.0 out of 5 stars very good book 10 Feb 2013
By saga
Format:Paperback|Amazon Verified Purchase
This is one of the unique book that cover case study for e-tourism. It is very good for lecturing e-tourism with real cases.
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Amazon.com: 5.0 out of 5 stars  1 review
1 of 1 people found the following review helpful
5.0 out of 5 stars Interesting 11 Oct 2008
By Piero Schiavo Campo - Published on Amazon.com
Format:Paperback
Nice book. Lots of interesting examples of application of ICTs to the different tourism operators, not only from large companies but also from small and medium sized organizations. Each section is introduced by a summary of the state of the art and closed by a quick review of the topics discussed. These parts, taken together, are a good overview of the theories and issues concerning innovative and successful ICT usage in the tourism sector. Besides a rather obvious usefulness as a tool for educators, practitioners can find in the book realistic illustrations to take into account, imitate or use as inspiration for new proposals.
Besides the quality of the papers presented, the choice of cases, the uniform layout and the introductory sections make the book a high usable work and make it a well worth addition to the libraries of academics, students and practitioners involved or interested in the matters concerning ICTs and Tourism. Edited books often suffer from their fragmentation and sizeable overlap in the treatment of the different topics, this book is free from this defect and, I think it should be a reference model for other similar collections.
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