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  • Tankobon Hardcover
  • ISBN-10: 453231061X
  • ISBN-13: 978-4532310615
  • Product Dimensions: 18.6 x 13 x 2.4 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)

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First Sentence
We are a meeting society-a world made up of small groups that come together to share information, plan, solve problems, criticize or praise, make new decisions or find out what went wrong with old ones. Read the first page
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Customer Reviews

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Most Helpful Customer Reviews

5 of 5 people found the following review helpful By A Customer on 22 July 1998
Format: Mass Market Paperback
This book offers a thorough grounding in Facilitation 101. A section I found particularly useful was the one which addressed problem-solving. This section takes the reader through the process step by step.
I wish the book offered more practical exercises for facilitators to use in their work. But since there are other books devoted entirely to exercises, this is a minor complaint.
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4 of 4 people found the following review helpful By A Customer on 19 May 1999
Format: Mass Market Paperback
Doyle/Strauss have written the classic in meeting design, facilitation and management. It is easy to read and use; the standard guidbook that everyone uses.
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Format: Paperback
I first came across this book when studying for an MA in Conflict Transformation in the late 1990s, as it was required reading on one of my courses. I am currently writing up a doctoral research project that has been examining how church staff teams deal with disagreement in their team meetings. Doyle & Strauss' book remains one of the few really helpful resources. Their analysis of what goes wrong at meetings is still spot on, despite all the technological changes. There is still much practical wisdom and advice that is vital for facilitators, recorders etc. They offer a range of tools and processes which remain useful and practical.

One downside for British readers is that the book is North American. A good British book to supplement this one is Catherine Widdicombe's Meetings That Work: A Guide to Team Working in Groups. Two other US books worth exploring are Patrick Lencioni's Death By Meeting, and Roger Schwartz's The Skilled Facilitator - but Doyle & Straus's book is much more accessible and readible than Schwartz's, and remains well worth getting. And that's presumably why it is still in print, after 35 years!
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0 of 1 people found the following review helpful By Adam R. Jordan on 5 July 2008
Format: Paperback
Read the previous reviews and thought this is for me- however on reading it the content and ideas are outdated and dont reflect the modern business world. Doesn't include POwerPOint ! Wonder why and saw it was written in 1976.
I couldn't reommend this at all.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 20 reviews
23 of 24 people found the following review helpful
The best source for facilitation technique. 1 Oct. 1998
By LTC J. G. Woyansky - Published on Amazon.com
Format: Mass Market Paperback
I've used this book as a constant reference over the last six years while a facilitator for BPR and Change Management projects. Although it may lack a comprehensive array of practical exercies and techniques for all situations that arise in meetings or during facilitated focus group sessions, it is by far the best reference. Once you read, re-read, and fully understand the basics that Doyle and Straus are presenting, you can modify and add your own experience and methods.
16 of 16 people found the following review helpful
why don't they teach this in business school? 25 Jan. 2001
By A Customer - Published on Amazon.com
Format: Mass Market Paperback
of all the things that we learn in school, how to more effectively manage a meeting is not one of them, but should be. i wish i had read this many years ago. everyone who joins our team receives a copy in their first week.
15 of 15 people found the following review helpful
Excellent primer on how to facilitate a meeting 22 July 1998
By A Customer - Published on Amazon.com
Format: Mass Market Paperback
This book offers a thorough grounding in Facilitation 101. A section I found particularly useful was the one which addressed problem-solving. This section takes the reader through the process step by step.
I wish the book offered more practical exercises for facilitators to use in their work. But since there are other books devoted entirely to exercises, this is a minor complaint.
10 of 10 people found the following review helpful
A Comprehensive Book on Meetings! 3 Mar. 2003
By A Customer - Published on Amazon.com
Format: Mass Market Paperback
Although at first glance I was skeptical, this book provided great insight into running a meeting that participants will actually enjoy and get something out of. It was not just a repeat of the things I already knew. After reading this book and implementing some of the ideas, people noticed the improvements from clear agendas which stated the purpose, to the approach used during the meeting to make sure we were all aligned and in agreement on what we were to achieve. I highly recommend this book.
7 of 7 people found the following review helpful
Holding Productive and Effective Meetings 6 Dec. 2006
By Elijah Chingosho - Published on Amazon.com
Format: Paperback
In "How to Make Meetings Work, Michael Doyle wrote a very useful and comprehensive book on guiding people on how to plan, organize and run effective and productive meetings. The book is well written in an easy to follow and understand style. It helped me to discard the notion that meetings are a waste of time and money and learnt how they can be very useful for an organization.

Among the important tips that the author highlighted are the importance of having a clear agenda distributed in advance of the meeting, having a clear purpose of the meeting, clarity on the type of meeting being held (e.g. whether it is a planning meeting, for decision making, feedback etc), adequate preparation by all participants, participation in discussions by all those present at a meeting, importance of starting and ending on time, the need to stick to the agenda, summarizing action items and resolving conflicts that may arise. The book also provides insights into meeting leadership skills.

This is one of the reference books that I use when facilitating on holding effective and productive meetings.

The book is essential reading for all people who have to organize, attend or chair meetings. Don't be put off by the date of publication (originally published in 1976) as the lessons the book teaches are timeless.
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