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Internal Coaching: The Inside Story (The Professional Coaching Series) Paperback – 7 Nov 2013


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Product details

  • Paperback: 320 pages
  • Publisher: Karnac Books (7 Nov. 2013)
  • Language: English
  • ISBN-10: 1780491727
  • ISBN-13: 978-1780491721
  • Product Dimensions: 1.9 x 15.2 x 22.2 cm
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Bestsellers Rank: 105,674 in Books (See Top 100 in Books)

More About the Author

Katharine has always enjoyed writing and wrote her first book, Honey, about a cocker spaniel at the age of eight. She has kept a daily journal since she was 18 and majored in English Literature at London University. After twenty years working in the British Government, she set up her leadership consultancy, Working Solutions, in 1997 and for the past ten years has specialised in executive coaching. She now focuses exclusively on Board level clients. Holding an MSc in Organisational Behaviour and an MA in Professional Development (Coaching), she has become increasingly interested in the value that internal coaching offers organisations and has expanded her portfolio to include consultancy help to them on the use of internal coaching to further their strategic agendas.

Product Description

Review

A very pragmatic and balanced view looking at the complex world of managing an internal coaching pool. There is a lot of food for thought contained in this book, with practical points to ponder and some very thought-provoking questions. A very useful 'toolkit' for those of us who manage internal coaching within large organisations. --Leigh Naylor, Leadership and Talent Consultant, British Airways PLC

This book strikes that fine balance, providing thorough insight and plenty of stimulation and challenges, whilst also being concise. Invaluable for anyone setting up an internal coaching scheme or thinking about becoming an internal coach. --James Hutton, Head of Talent & Development, News UK

A thoughtful and thorough exposé of the reality of coaching inside organisations. The counsel of coaches and sponsors of coaching is all here: start-up tips, checklists, case studies, lessons learned, and, above all, a celebration of achieving great things through perseverance and business focus. --Trevor Elkin, Leadership Development, Home Office Capability & Change Team

About the Author

Katharine St John-Brooks is an executive coach and consultant specialising in the strategic use of internal coaches within organisations. She has an MSc in Organisational Behaviour and an MA in Professional Development (Coaching), is a fellow of the Institute of Consulting, and runs her own leadership consultancy, Working Solutions. In her coaching work, she focuses on Board level executives. Katharine has extensive experience of working in private, public, and non-profit sectors and regularly speaks at conferences and workshops about coaching. She chairs the EMCC's Public Sector Coaching & Mentoring Forum, co-chairs their Internal Coaching Special Interest Group and is Chair of a charity for isolated older people.

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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews

Format: Paperback
For 10 years I have worked on development programmes for coaches. The big change I have noticed is the growth of internal coaching. Up until now, I have been concerned at the lack of a clear and comprehensive book that turns the spotlight fully on coaching in this environment; the specific opportunities and challenges it brings.

It is one of the best books I have read for some time. The author has an engaging style. She has immersed herself in the subject, read extensively about and around it, and researched the views and experiences of coaches, clients and organisational coaching stakeholders. The result is a tour-de-force. Reading it reminded me of every observation and ethical conundrum I have encountered working with internal coaches; in each case, it provides a clear description, a discussion of the ethics of it, and some pointers toward potential solutions.

The first half is directed toward the internal coach and the second toward those who organise internal coaching programmes. But the whole book is valuable to both groups

I strongly recommend this book for internal coaches, those who organise them, those who develop and train them, and anybody else with a stake in this rapidly developing activity.
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2 of 2 people found the following review helpful By Dr. Jane P. Lewis on 26 Nov. 2013
Format: Paperback
Very little has been written about internal coaching, and this well-researched but very readable contribution fills a massive gap. It's aimed at anyone interested in internal coaching, whether you are (or want to be) an internal coach, or whether you are a senior manager looking to introduce internal coaching into your organisation. A lot of the material covers topics relevant to coaching in general, but everything is seen through the lens of internal coaching.

The book is the product of research with 123 internal coaches, and in some places it makes surprising, even shocking reading. In particular the evidence that organisations do not seem to support their internal coaches with supervision, despite the fact that most of the major coaching bodies require active coaches to be receiving supervision. Every chapter has a useful list of Questions to reflect on, and the author doesn't just review the literature and her own findings; she also offers advice, making the book practical.

Anyone involved in internal coaching should read this.

Internal Coaching: The Inside Story (Professional Coaching)
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2 of 2 people found the following review helpful By JerryG on 4 Jun. 2014
Format: Paperback Verified Purchase
Katharine St John-Brooks has written an immensely helpful book for anyone who, like me, supervises coaches who work within their own organisations. There is a great deal of complexity to this role, and St John-Brooks's research rings bells with my experience at many points - the best kind of research is that which makes you think often 'yes, exactly', and sometimes 'of course, why did I never notice that?'
The book is written in a straightforward, matter-of-fact style, and is accessible and thorough, and takes a two-pronged approach - 'what internal coaches need to know' and 'what organisations need to know'. All of it is helpful for those of us working on the edge of organisations as supervisors and consultants. And many of the issues she outlines are ones which also affect those who work regularly as external coaches within one organisation: in particular the way the systemic patterns tend to get worked out in the coaching engagements, both for internal and external coaches.
There's nothing else quite like this book out there, to my knowledge - it deserves wide reading and practical use.
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By Kempola on 6 Mar. 2014
Format: Paperback
From St John-Brooks research we gain a rich picture of internal coaching; who these internal coaches are, how much coaching they do (and who with), what support and training is available to them, and the raft of ethical dilemmas which internal coaches face.

It is great to see internal coaching placed within a context of the organisational system and all that entails (including organisational willingness and support).

It is refreshing to see the research showing some surprising things, and challenges to my own thinking.

My view, based on working as an internal coach, a scheme leader, and a strategic leader of learning and development functions (and a view which has been supported by working as an external coach for the past seven years) is that there is a vast difference between internal and external coaches in these key areas:

• Qualification
• Accreditation
• Association / membership of professional bodies
• Supervision
• CPD
• Evaluation (individual / scheme)

In almost every instance, in my experience, the external coach has been much better equipped in each of these areas. It is possible that some of these variations are sector dependent (and are certainly company dependent), but it was really refreshing to see another broad view of what internal coaching looks like. This was a much more positive message around internal coaching than my own subjective experience (and that is a welcome challenge, being based on research).

I would recommend this book to every coach, not just internals or scheme leaders / designers; by drawing out some of the differences and similarities we all learn something about coaching and develop our own thinking and practice.

For those who train and develop internal coaches, this book is one of a kind - and an absolute ‘must read’.

Finally, this book is written clearly and the style is direct and accessible and comes highly recommended.
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