Well I pre-ordered this item when It was £34, now on release day it is now £32 - the pre-order guarantee should have applied and I should have got this item for the lowest price up to release day - I did not get any email about a £2 refund so emailed Amazon. This was the reply
I've looked at your order and can see that the price change was significant and you just received this item from us.
Under the circumstances, I'll make a one-time exception for you and issue a refund for the price difference in the amount of 2.00 GBP.
Refunds usually go through within 2 to 3 days and you'll see this amount credited on your next statement. This doesn't include your bank's processing time.
When the refund is completed, we'll send you an e-mail to confirm the date, amount and payment details.
After receiving the confirmation e-mail, you can see the refund in Your Account
Please understand that I'm issuing this refund as an exception and that this is against our standard policy.
We look forward to seeing you again soon. ------------------------- Why offer a pre-order guarantee and then make out that I am entitled to the refund as a "one time exception"?? This should be automatic!!!!!!!