I bought one of these for our Rotary charity so we could print our own posters and bi-monthly bulletin and at first I loved it. The duplex feature works well and the colours are superb. BUT after spending hours on the phone to the Xerox technicians and having home visits, I am less than enamoured. Point 1, never, ever EVER, think of putting anything but original branded Xerox toner in it. The imaging drums give up at the first whif of anything different and they cost more than a new printer. Point 2: The first time you change the toner, the country code gets set to whatever toner you put in so if you buy from abroad, subsequent toner replacements just end up with the message 'Invalid Toner' and the printer sulks in defiant silence. Point 4, If you inadvertantly get sent a 'Metered' toner cartridge, the printer asks for a 4 digit code in order to print and you are really stuck. Point 5, I got repeated paper jams just as the paper exits and had a very difficult job unjamming it. The paper goes through a 90 degree bend at this point as it leaves the fuser unit and it really jams solid. A new fuser unit did not clear the fault and it turned out to be Xerox's own paper that was causing it. I changed to cheaper paper and it's OK so far. Point 6. The toner is available in standard and high capacity cartridges. These (the black cartridge anyway) are supposed to give 3000 and 8000 prints each at 5% coverage. In practice, you get much, much less than this and once the on-board chip has said you have reached the capacity, you can't print. And they are very expensive.