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Working with Emotional Intelligence (Paperback)

by Daniel Goleman (Author) "The rules for work are changing ..." (more)
4.2 out of 5 stars  See all reviews (12 customer reviews)
RRP: £9.99
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Working with Emotional Intelligence + Emotional Intelligence: Why it Can Matter More Than IQ + Social Intelligence: The New Science of Human Relationships
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Product Description

Amazon.co.uk Review

Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact and communicate. Analyses done by dozens of experts in 500 corporations, government agencies and non- profit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ, or expertise, for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self- assessment, self- control, initiative and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a non-profit preschool--that show how these competencies lead to or thwart success.

Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this. --Joan Price --This text refers to the Hardcover edition.



Review

'Goleman explores how to develop raw emotional intelligence into emotional competency, which in turn can be used to turn difficult situations into rewarding ones' Independent
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The rules for work are changing. Read the first page
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Customer Reviews

12 Reviews
5 star:
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Average Customer Review
4.2 out of 5 stars (12 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
56 of 57 people found the following review helpful:
2.0 out of 5 stars Long on Anecdotes--But Short on Advice, 17 Nov 2002
By Imperial Topaz (Marrakesh, Morocco) - See all my reviews
(TOP 1000 REVIEWER)   
I began this book with great interest. With his excellent anecdotes, I quickly became fully convinced of the value of working with emotional intelligence. But instead of going on to make suggestions as to how a person could improve their own emotional inteligence, or how to help employees/managers in this area, he continued on and on with more anecdotes, clear until the end of the book. I didn't need any more convincing--I was already convinced by the first third of his book--I wanted him to give some advice about implementation, which he didn't give.
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29 of 30 people found the following review helpful:
3.0 out of 5 stars Daniel, give us some techniques - please!, 25 Mar 2000
By A Customer
This book covers Emotional Intelligence in a business context. It's similar in format to the first book, with lots of anecdotes. But again, contains no 'how to' techniques (some customer reviewers think it did - maybe they were reading between the lines or something). As a trainer of EQ development techniques, imagine my disappointment! This book will be most useful to managers commisioning or assessing EQ training.
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22 of 24 people found the following review helpful:
5.0 out of 5 stars Packed With Knowledge!, 16 Jun 2004
By Rolf Dobelli "getAbstract.com" (Switzerland) - See all my reviews
(TOP 50 REVIEWER)    (REAL NAME)   
This review is from: Working with Emotional Intelligence (Paperback)
Daniel Goleman followed up his bestselling classic Emotional Intelligence with this equally classic sequel that focuses on how emotional intelligence is applied in the workplace. Insightful and richly detailed, Goleman's work educates and inspires without ever sounding trite or sappy, like some annoying quick-fix scheme. If you are leadership bound and think success is all about strategy and technique, this will provide some very useful insights into what people really think about managing and being managed. The most intriguing sections focus on the application of emotional intelligence at work, but it would be pretty useful at home, too (if we could just get out of the office). If you think that you don't need to be more aware of the emotional undercurrents all around you, we warn that you need to read this most of all.
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Most Recent Customer Reviews

5.0 out of 5 stars Emotional Intelligence
The item was received promptly and in excellent condition. The item was as I had ordered.
Published 6 months ago by Mrs. H. E. Lane

2.0 out of 5 stars Packed full of anecdotes and information but . . !
It is full of anecdotes, insights and explanations, but I did struggle with reading it cover to cover partly because of the layout. I am glad I bought it, but be warned . . Read more
Published 21 months ago by R. Robinson

5.0 out of 5 stars Inspires without ever sounding trite or sappy
Daniel Goleman followed up his bestselling classic Emotional Intelligence with this equally classic sequel that focuses on how emotional intelligence is applied in the workplace... Read more
Published on 12 April 2007 by Jay

5.0 out of 5 stars Enlightening, Simplistic, Powerful and Life Changing!
Are you one of those people who feels there is something not quite "clicking together" both professionally and personally? Read more
Published on 20 Sep 2001 by nick_z_thompson@yahoo.com

5.0 out of 5 stars An incredible life-changing read!
Having previously read Goldman's - "Emotional Intelligence" , and found it amazing, I couldn't wait to get started on this gem of a book. Read more
Published on 14 Jan 2001

5.0 out of 5 stars BECOME A LEADER BY IMPROVING YOUR EMOTIONAL INTELLIGENCE
I couldn't help thinking as I read this book that this is a guide for what parents should teach their chiildren and how parents should act to be good role models for their... Read more
Published on 8 Dec 1999

5.0 out of 5 stars Excellent book!
This book is extremely enlightening and well-written. If you have ever wondered how to become senior in your workplace, this book is for you. Read more
Published on 11 Nov 1999

4.0 out of 5 stars emotionally thoroughlly readablly ...yes
The concept behind emotional intelligence is superb to say the least and is obviously at work in many organisations. Read more
Published on 29 Aug 1999

5.0 out of 5 stars BECOME A LEADER BY IMPROVING YOUR EMOTIONAL INTELLIGENCE
I couldn't help thinking as I read this book that this is a guide for what parents should teach their children and how parents should act to be good role models for their... Read more
Published on 8 Aug 1999

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