Working with Emotional Intelligence
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Amazon.co.uk Review
Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact and communicate. Analyses done by dozens of experts in 500 corporations, government agencies and non- profit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ, or expertise, for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self- assessment, self- control, initiative and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a non-profit preschool--that show how these competencies lead to or thwart success.
Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this. --Joan Price --This text refers to an out of print or unavailable edition of this title.
Review
'Goleman explores how to develop raw emotional intelligence into emotional competency, which in turn can be used to turn difficult situations into rewarding ones' Independent
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First Sentence
The rules for work are changing. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index
The rules for work are changing. Read the first page
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Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index
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Most Helpful Customer Reviews
82 of 83 people found the following review helpful:
2.0 out of 5 stars
Long on Anecdotes--But Short on Advice,
By Imperial Topaz (Marrakesh, Morocco) - See all my reviews
This review is from: Working with Emotional Intelligence (Paperback)
I began this book with great interest. With his excellent anecdotes, I quickly became fully convinced of the value of working with emotional intelligence. But instead of going on to make suggestions as to how a person could improve their own emotional inteligence, or how to help employees/managers in this area, he continued on and on with more anecdotes, clear until the end of the book. I didn't need any more convincing--I was already convinced by the first third of his book--I wanted him to give some advice about implementation, which he didn't give.
43 of 44 people found the following review helpful:
3.0 out of 5 stars
Daniel, give us some techniques - please!,
By A Customer
This review is from: Working with Emotional Intelligence (Paperback)
This book covers Emotional Intelligence in a business context. It's similar in format to the first book, with lots of anecdotes. But again, contains no 'how to' techniques (some customer reviewers think it did - maybe they were reading between the lines or something). As a trainer of EQ development techniques, imagine my disappointment! This book will be most useful to managers commisioning or assessing EQ training.
30 of 32 people found the following review helpful:
5.0 out of 5 stars
Packed With Knowledge!,
By
This review is from: Working with Emotional Intelligence (Paperback)
Daniel Goleman followed up his bestselling classic Emotional Intelligence with this equally classic sequel that focuses on how emotional intelligence is applied in the workplace. Insightful and richly detailed, Goleman's work educates and inspires without ever sounding trite or sappy, like some annoying quick-fix scheme. If you are leadership bound and think success is all about strategy and technique, this will provide some very useful insights into what people really think about managing and being managed. The most intriguing sections focus on the application of emotional intelligence at work, but it would be pretty useful at home, too (if we could just get out of the office). If you think that you don't need to be more aware of the emotional undercurrents all around you, we warn that you need to read this most of all.
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