Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? Daniel Goleman draws on unparalleled access to business leaders around the world and the thorough research that is his trademark. He demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise in this inspiring sequel.
Working with Emotional Intelligence
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Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact and communicate. Analyses done by dozens of experts in 500 corporations, government agencies and non- profit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ, or expertise, for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self- assessment, self- control, initiative and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a non-profit preschool--that show how these competencies lead to or thwart success.
Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this. --Joan Price --This text refers to an out of print or unavailable edition of this title.
Review
'A rich source of insights into corporate life...Thick with anecdotes' -- Finacial Times
'Express your emotions at work and still be a success' -- Country Living
'Highly recommended' -- Irish Times
'Express your emotions at work and still be a success' -- Country Living
'Highly recommended' -- Irish Times
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First Sentence
The rules for work are changing. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index
The rules for work are changing. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Most Helpful Customer Reviews
90 of 92 people found the following review helpful
Format:Paperback
I began this book with great interest. With his excellent anecdotes, I quickly became fully convinced of the value of working with emotional intelligence. But instead of going on to make suggestions as to how a person could improve their own emotional inteligence, or how to help employees/managers in this area, he continued on and on with more anecdotes, clear until the end of the book. I didn't need any more convincing--I was already convinced by the first third of his book--I wanted him to give some advice about implementation, which he didn't give.
44 of 45 people found the following review helpful
By A Customer
Format:Paperback
This book covers Emotional Intelligence in a business context. It's similar in format to the first book, with lots of anecdotes. But again, contains no 'how to' techniques (some customer reviewers think it did - maybe they were reading between the lines or something). As a trainer of EQ development techniques, imagine my disappointment! This book will be most useful to managers commisioning or assessing EQ training.
32 of 35 people found the following review helpful
By Rolf Dobelli
TOP 500 REVIEWER
Format:Paperback
Daniel Goleman followed up his bestselling classic Emotional Intelligence with this equally classic sequel that focuses on how emotional intelligence is applied in the workplace. Insightful and richly detailed, Goleman's work educates and inspires without ever sounding trite or sappy, like some annoying quick-fix scheme. If you are leadership bound and think success is all about strategy and technique, this will provide some very useful insights into what people really think about managing and being managed. The most intriguing sections focus on the application of emotional intelligence at work, but it would be pretty useful at home, too (if we could just get out of the office). If you think that you don't need to be more aware of the emotional undercurrents all around you, we warn that you need to read this most of all.
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Most Recent Customer Reviews
5.0 out of 5 stars
Best self-mastery book to assist one's career
Dr. Goleman's book enriches our mind to a great extent. His findings from decades of research across various sectors carries immense amount of valuable information which can assist... Read more
Published 17 days ago by Rakesh R Nadig
4.0 out of 5 stars
Interesting
Very interesting book. Easy to read and informative. Like the writing style as the theory is not wrapped up in too much pointless information.
Published 1 month ago by C. Corton
3.0 out of 5 stars
not as expected
The book came fast but yellow pages and look very old not as good as i though... cover a bit rip...
Published 3 months ago by Stefan Dudda
3.0 out of 5 stars
Working with emotional intelligence
I bought this booking wanting an easy to understand format but found the book quite studious. It is not a self help type of book.
Published 4 months ago by RITA SMITH
3.0 out of 5 stars
Good, but it could have been four times shorter
I found completing this book to be a real chore.
The author spends the first 30 pages informing us how important emotional intelligence if for businesses - then spends... Read more
The author spends the first 30 pages informing us how important emotional intelligence if for businesses - then spends... Read more
Published 7 months ago by M. REID
4.0 out of 5 stars
Great Service
I was impressed by the quick delivery and the books arrived in great condition. I will recommend other interested people to purchase these books which are of great reading and... Read more
Published 10 months ago by Ms. M. A. Ikapel
5.0 out of 5 stars
Deserves classic status
'Emotional Intelligence'deserves classic status because the anecdotal truths outlined in this publication are timeless. Read more
Published on 28 Feb 2011 by Heather
4.0 out of 5 stars
Quite Interesting
Having bought this book due to is unavailibility for an assignment I was undertaking, I actually found it was quite an interesting read. This can be rare for some management books. Read more
Published on 21 Oct 2010 by York Terrier
5.0 out of 5 stars
Working with Emotional Intelligence - Daniel Goleman
Unlike some other books on this subject, this was an easy read with a lot of thought provoking ideas. Read more
Published on 29 Mar 2010 by Ms. Leigh Oliver
5.0 out of 5 stars
Emotional Intelligence
The item was received promptly and in excellent condition. The item was as I had ordered.
Published on 14 April 2009 by Mrs. H. E. Lane
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