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Words That Work: It's Not What You Say, it's What People Hear
Words That Work: It's Not What You Say, it's What People Hear
Frank I. Luntz
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Synopsis
Communications expert Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. Luntz has used his knowledge of words to help more than two dozen Fortune 500 companies grow. He tells us why Rupert Murdoch's... Read More

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Words That Work: It's Not What You Say, It's What People Hear