I'm very pleased with this letter rack. It's quite lightweight and the distressed wood is rough to the touch, but the overall look is very pretty and it fits in well with a shabby chic theme. The white wooden hearts hang freely, so can clatter a bit when I move this to dust underneath, but they seem well glued on.
One thing I would note is that it is just a tiny bit too narrow to fit an A4 sheet of paper (by literally a few mm) , but that is easily solved by folding the paper and turning it sideways. I'm really pleased with the purchase and it's been great for keeping my paperwork tidy.