Ordered this skirt because it looked like a good value, well made skirt to wear to work. It came quickly, I'll give it that, but the skirt had three black ink stains on the front of it, which were very obvious to see against the bright fabric. I complained to the customer services, who emailed back promptly saying I could get a refund or exchange the item. I asked for an exchange and sent the item back.
I received an email today telling me my money had been refunded - exactly the opposite of what I asked for! I asked for an exchange!
Due to back product checking before it was sent out, and very little attention being paid to my emails, I have to rate them poorly.
However, it does get the extra star, because apart from the stains and the problems caused by customer services, the skirt was well-made and seemed like it would be able to resist daily wear-and-tear.