A Jerusalem bombing results in the death of an unidentified woman, unvisited at the hospital during the last days of her life. Unmourned, she remains in the local morgue for more than a week, until she is finally traced to the bakery where she worked. An aggressive newspaper reporter breaks the story of the unmissed employee, and the bakery's eight-seven-year-old owner, furious at the story's accusations of callousness, assigns the human resources manager to learn about woman so that "a more tangible expression of regret from himself and his staff" can be made.The resources manager soon learns that Yulia Ragayev was a Russian engineer working on the bakery's night-time cleaning crew.
Creating empathy for Yulia, the author shows details about her life and those who have loved and abandoned her. He uses symbolic details to create parallels and contrasts--the warm, homey smell of the bakery contrasting with the horrors of the bombing, the abandoned doll of a barefoot monk in Yulia's shack providing a touching parallel to the cold poverty of her own life. Serious thematic questions arise: Who is responsible for Yulia in Jerusalem? And if she is not solely responsible for her own life, how much, if anything, does anyone else owe her?
Eventually, the bakery owner demands a dignified funeral for Yulia, and he assigns the resources manager to escort her body back to her Russian village so she can be buried there. The timid human resources manager soon learns more than he ever bargained for about Yulia, life, bureaucracy, and ultimately, about the human resources he himself possesses.
Wonderfully dark humor gradually emerges from the ironies that occur on the Russian journey, as Yehoshua emphasizes the continuing absurdity of life. The hostile newspaper reporter ("the weasel") and his photographer ("the snake") accompany the resources manager and the coffin to Russia. The manager is forced to pay bribes, both to the authorities and to Yulia's family, and as he travels farther into the bleak interior of the Russian steppes, a terrible winter storm approaches. While the manager stays underground, the coffin remains out in the open.
A full-scale slapstick comedy of noir elements results, with the manager announcing that "Atonement was turning into lunacy." Readers will celebrate the ending, as Yehoshua brings the action, themes, and characters full circle, showing the growth of the human resources manager, his pragmatism (learned on the trip), and his awareness of the larger mission with which he has been entrusted. This novel about "a dead temporary resident who believed in Jerusalem more than Jerusalem believes in itself" is one of the most satisfying novels I've read this year. Mary Whipple