This book is valuable because it offers a rare challenge to what (in England) seems to have become the accepted "norm" since the 1980's Thatcher years, i.e. that people should get up at maybe 6 a.m., get to the office as much as an hour EARLY, work through the "lunch hour" (or eat, repulsively, at the desk) and stay way beyond (maybe hours beyond) "going home time", only to face a crap 1-3 hour commute back to some little overpriced box to sleep in. What a rotten society this has become! And as the book says, in effect citing the Le Carre character, "I've paid all right--I don't know what the hell I've bought with it!" Indeed, what is "bought" with those (largely unpaid) extra hours of work and, increasingly, travel to and from work? Cheap weekends in Prague or Paris? A shiny little car to try to show off in (on roads which are crammed with other shiny little cars, so that driving is less and less of a pleasure anyway)? But many, especially the 20-40's who grew up in the 80's and 90's are indoctrinated like robot minds with the idea this life is not only normal but a good life! What a farce!
The book offers a range of anecdotes, official reports etc, showing that England is largely alone among the developed states in promoting --mostly unpaid-- extra hours of work, to combat very poor productivity and management. Yes. The only society which comes close is the USA, but from this reviewer's experience, employers in the US take their pounds of flesh another way, i.e. by giving very short holidays. On a daily basis, most Americans do not seem to do these pointlessly long hours (most of the office tower lights in Manhattan are off by 7 pm at latest, mostly by 6 pm).
It is a disgrace, as the book says, that the Blair government in the UK is still demanding the right for "the UK" (i.e. employers in the UK, often American-owned transnationals) to "allow" employees to opt-out of the 48 hours Euro maximum. What century is this? Why are white Northern European countries trying to compete with China and India? Europe should put forward its own societal model, if necessary by imposition.
The result, again well shown in the book: a collapsing society composed of stressed employees (especially the managers and professionals), fearful of losing their jobs, who pay for government waste (Millenium Dome, fake "human rights" activities, Olympic bids, foreign wars) and a vast underclass of "chavscum" etc who live parasitically off the crumbs from the table via social security. Marital breakdown, children cynical and criminalized by their teens are all part of the same story, along with the end of any leisured social life (cf. binge drinking on Friday and Saturday nights, unbelievably vulgar hen parties, mass drunkenness etc to wipe out for a few hours the futility of their existences).
A recommended book. True enough to make one into an anarchist or revolutionary. Maybe that might be a good thing. This situation in the UK cannot continue.