Amazon.co.uk: Customer Discussions: Wifi Problem

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Showing 1-25 of 26 posts in this discussion

Initial post: 7 Oct 2011 15:54:07 BDT

Darryl James Webb says:

Hi All,

Hopefully someone can help, just got one of these today & unfortuantely I cannot connect to wifi at work, it just keeps disconnecting itself ?

A girl in my work has exactly the same tab & its works fine, my android phone is also working, any ideas to what I can do ?

Cheers in advance

Darryl

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In reply to an earlier post on 7 Oct 2011 22:44:03 BDT

Halvard Halvorsen says:

No help: but same here, got one today and wifi not working.
Site has a really strong signal (checked on iPhone) and the signal is open and is in use from laptops and phones without problems.

Tried a reset to default (just deletes personal data, so not too worried about that on a new device), at least that made the SID show up and I was able to connect for a few minutes. Tablet then started the same drop of signals. It would randomly say it couldn't scan networks, sometimes not display its MAC-address (under settings). Really frustrating.

Now at home at set the wifi to 100% open. Still same symptoms.
So either the driver is crap or the wifi chip is gone.
Tempted to try another firmware/distro: cause this is clearly a problem with the tablet/OS.

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Posted on 9 Oct 2011 00:45:49 BDT

Halvard Halvorsen says:

Darryl - I've upgraded to Universal Uberoid WM8650 1.5.5 HoneyCombMOD v9.1.2 and that fixed my wifi (even WPA2 now working).
(see my reply in "New Firmware Released. --> Slatedroid Singularity M009s FINAL v4 thread"). Your mileage may wary and this might break your warranty;
but it did fix my problems (on a tablet received this week).

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Posted on 9 Oct 2011 09:28:48 BDT

Darryl James Webb says:

Thanks Halvard I'll give it a try, oddly my wifi at home works ok, its just work thats the problem, perhaps the router is just a bit out of range.

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Posted on 2 Nov 2011 14:24:05 GMT

E. Saville says:

Hi, can anyone help when under my wifi settings it says disabled, hence i am unable to browse internet

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Posted on 6 Nov 2011 08:02:48 GMT

janice riches says:

hi all this is the second unit from wendy lou stillthe same probleminthat cannot connect to wifi help please !

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In reply to an earlier post on 1 Dec 2011 20:48:59 GMT

P. McMahon says:

Hi I have the same prob with mine. Did you get this problem sorted??

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In reply to an earlier post on 1 Dec 2011 20:49:48 GMT

[Deleted by the author on 1 Dec 2011 20:50:16 GMT]

Posted on 2 Dec 2011 18:10:09 GMT

R. Medhurst says:

Having same problems, just wont connect to my wifi even though everything else can! Have we been mislead by the price???

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Posted on 4 Dec 2011 21:05:09 GMT

[Deleted by the author on 4 Dec 2011 21:34:46 GMT]

Posted on 12 Dec 2011 22:50:03 GMT

M. MacLean says:

Hi

I seem to be having the same problem, I received tablet today for my sons christmas and cannot connect to internet. It keeps saying out of range and that was standing right next to the router. My phone and laptop works no problem-help?

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Posted on 23 Dec 2011 18:32:26 GMT

M. J. C. Eades says:

Hi, I am having the same problem. Received the tablet for my sons christmas pressie. charged up but it keeps disconnecting. It recognises my router and says good signal but will not connect. Can anyone offer me any advice (complete techno novice so speak slowly and clearly!!) or am I going to have a very sad faced 8 yr old on christmas morning....?!

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Posted on 25 Dec 2011 16:08:27 GMT

Fiona mitchell says:

same problem here - i connect to wifi says signal strength excellent then after 10 to 15 seconds it disconnects itself. I am not willing to install anything that will invalidate my warranty . One upset teenage daughter today

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Posted on 25 Dec 2011 16:57:56 GMT

C. Selway says:

Wendy , I would suggest doing the firmware upgrade or contact the seller first to ok it , we have just updated ours and can confirm wifi works fine with it

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Posted on 27 Mar 2012 16:19:24 BDT

MedSecShe says:

I have the same problems. My firmware is, according to the tablet, up to date! I'd appreciate a link to the firmware you are using - I'd use ethenet to connect to the 'net.

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Posted on 24 Apr 2012 19:38:32 BDT

Mrs. Karen S. Newstead says:

i am having the same problem with my wifi at home it just says disabled what to do?

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Posted on 24 Apr 2012 19:43:38 BDT

M. J. C. Eades says:

Obviously an ongoing problem with these tablets. Contacted the company I bought it from and they gave me my money back. Didn't even want the old one back!!

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Posted on 25 Apr 2012 12:50:29 BDT

Miss N. Cornet says:

Hi I got given a NATPC M009S 7 inch 2gb Google Android Tablet PC for Christmas. As I have Talk Talk broadband I purchased a HUAWEI521 router so I could go wireless and thus access the internet on the tablet. The router works fine on my laptop but the tablet won't recognise it. It has picked up wifi in a hotel in Paris and from a friend's broadband connection at his house but it will not recognise my TalkTalk broadband even when I connect it to the laptop. Has anybody got any ideas please? Having just read M J C Eades' post has anybody ever tried to contact Wendy Lou and gotten their money back?

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Posted on 26 Apr 2012 10:45:28 BDT

MedSecShe says:

I have one of these NATPC tablets, the same problems exist. The wi-fi doesn't work. I've e-mailed the Amazon Market Place seller, but they have never responded. Certainly wont be recommending them to anyone! Amazon to be contacted now to see what, if anything, they suggest re: getting a response from the seller.

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Posted on 18 May 2012 16:07:52 BDT

julie milne says:

I seem to be having the same wifi problem! What is going on? I received my tablet, a NATPC M009s got all excited, turned on the wifi which it identified then told me there was an authentication problem and wouldn't connect. It's got a password which I put in - said password has worked with all other devices. But not this. If it can't be resolved and by the look of the other posts it should have been - it will be going back. Sorry Wendy but with so many people complaining about similar problems someone should have looked into it. There is obviously a design flaw somewhere. And one that needs to be rectified if sales are expected to continue.

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Posted on 18 May 2012 17:18:23 BDT

julie milne says:

As a postscript I contacted Wendy who pointed me to a link that explained connection problems. A few minutes of fiddling and I was up and running - so far so good. Tantrum over! Thanks Wendy for a prompt response. The link was http://www.asianfonesforum.com/showthread.php?t=2272 if this helps anyone else.

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Posted on 19 Aug 2012 22:52:15 BDT

tn says:

Well words fail me for this device honestly, yeah you get what you paid for but still not exactly pocket change price. I cant get internet access sais its connected good signal..but wont connect...Has anyone got good clear instructions on how to upgrade the firmware on it.

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Posted on 27 Aug 2012 11:50:59 BDT

K. Hadi says:

I have normal working NATPC 7" tablet. But after I plug in Huawei Three 3G dongle it stop my WiFi. It doesn't find the router on scanning. The Three 3G dongle works fine. I had to reset the tablet (means all personal data gone). It happens all the time.

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In reply to an earlier post on 28 Feb 2013 18:37:15 GMT

wizzywoo says:

I've bought 2 NATPC's and have just had someone else's with the same problem - the solution is to set the timezone and the date/time then try again and you should find it will work.