From scanning newspaper reviews of this book one might get the impression that it's worthy, interesting and possibly a little hard-going. I began reading it with a slight sense of duty, but was quickly drawn in by the accessible prose, fascinating stories and elegantly laid out ideas. Not only are its arguments subtle, complex and humane, it's also a damn good read.
One of the book's central ideas is that medical practitioners need to take human complexity into account when making diagnoses and offering treatment. Having read it shortly after its release, it was interesting to see how it was represented in the media. Clearly these are ideas that some people find quite threatening, as if the notion of careful listening has been so successfully factored out of the medical equation that any mention of it seems outlandish and impracticable. Thanks goodness there are writers like this around, who still hold out hope for meaningful human exchange.