- Paperback: 240 pages
- Publisher: Orion Business (an Imprint of The Orion Publishing Group Ltd ); New edition edition (29 Jun 1998)
- Language English
- ISBN-10: 0752812068
- ISBN-13: 978-0752812069
- Product Dimensions: 21.2 x 15.4 x 2 cm
- Average Customer Review: 4.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: 1,286,088 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Description
Product Description
Re-engineering; Total Quality Management; Delayering; Value-based disciplines; Benchmarking; Transfomation. Companies have embraced dozens of new change initiatives in recent years. Yet despite well-intentioned efforts, the bottom line is depressingly the same: Change is not working, or is not working well. Workers, managers, team leaders and CEO's alike are wondering "what went wrong?"In this timely book, award winning business writers Robbins and Finley reveal the missteps, miscaluculations and lessons learnt by companies on the road to change, focusing on the most neglected aspect of the whoe change process: the human factor.
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Customer Reviews
Most Helpful Customer Reviews
2 of 4 people found the following review helpful
Format:Paperback
I found this book to be very useful. The concepts are very clearly explained and the management theory is well described. It takes a refreshing inital view of change and moves through many well balanced arguements. All in all I found it to be brilliant, however it has some slang in it which might prove a cultural barrier.
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
1 review
3 of 5 people found the following review helpful
Useful to consultants as a "soft" tool
8 Oct 1999
Format:Paperback
This is a useful and very entertaining take on the change process. The methods the authors promote are probably too "soft" to stand alone in a change effort, but they are make a great addition any consultant's tool kit.
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