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Who: The A Method for Hiring [Hardcover]

Geoff Smart , Randy Street
4.2 out of 5 stars  See all reviews (5 customer reviews)
RRP: £16.03
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Book Description

30 Sep 2008
In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent.

The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate.

Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to

• avoid common “voodoo hiring” methods
• define the outcomes you seek
• generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople
• ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate
• attract the person you want to hire, by emphasizing the points the candidate cares about most

In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.

Frequently Bought Together

Who: The A Method for Hiring + Topgrading: How Leading Companies Win by Hiring, Coaching and Keeping the Best People + Topgrading for Sales: World-Class Methods to Interview, Hire, and Coach Top Sales Representatives
Price For All Three: £47.78

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Product details

  • Hardcover: 188 pages
  • Publisher: Ballantine Books; 1 edition (30 Sep 2008)
  • Language: English
  • ISBN-10: 0345504194
  • ISBN-13: 978-0345504197
  • Product Dimensions: 16.2 x 2.3 x 24.2 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Bestsellers Rank: 73,414 in Books (See Top 100 in Books)

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Customer Reviews

4.2 out of 5 stars
4.2 out of 5 stars
Most Helpful Customer Reviews
5 of 5 people found the following review helpful
By Donald Mitchell HALL OF FAME TOP 500 REVIEWER VINE™ VOICE
Format:Hardcover
If your success rate in hiring star performers from outside your organization is much less than 80 percent, you need this book immediately!

When you talk to CEOs and board members at most public companies, they tell you there's no task more important than hiring highly effective people who hit the ground running and just accelerate in improving performance in a sustained way. Most will also tell you that they get their best candidates by checking with their CEO and board member friends in other industries to find out who is a true star.

Most of us however aren't CEOs or board members of public companies and few have access to the kind of contacts that lead to identifying top candidates. As a result, most organizations fall back on setting a title and a salary, asking the human resources department to run some advertisements, and interviewing a whole raft of candidates until one seems to be impressive. Then in over half the cases, the new hire doesn't work out. The missed profit opportunity can be enormous. The waste of time, money, and effort to make the mis-hire is also large.

Now, you can rely instead on Who by Geoff Smart (son of the illustrious Brad Smart, coauthor of TopGrading, the management bible of building talent in organizations) to show you exactly what to do.

The process is pretty simple. It begins with defining exactly what you want someone to accomplish. Then, you source in ways that allow you to see high potential candidates who are a good fit for your needs. Next, you thoroughly interview and check out the best prospects who survive a brief telephone interview. Finally, you woo, win, and hire the best candidate who meets your standards (or re-do the process if no one of that caliber has turned up).

Okay, you can do that.
... Read more ›
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3 of 3 people found the following review helpful
5.0 out of 5 stars Actionable recruiting guide 26 Oct 2009
By Rolf Dobelli TOP 500 REVIEWER
Format:Hardcover
Geoff Smart and Randy Street offer a clear, sensible strategy for finding, selecting and recruiting the best candidates for jobs you are trying to fill. Their process, called the "A Method for Hiring," begins with a step many managers neglect: preparing a focused, specific description of the results you will expect from the person who gets the job. The authors describe the four steps of their hiring method in just the right amount of detail, neither bogging the reader down in minutiae nor leaving important matters to the imagination. They use real-life anecdotes to connect their advice to actual business problems and issues. Many books about human resources tend to be long on vague generalizations and short on actionable, how-to information. getAbstract thinks this book is a standout and recommends its straightforward ideas to anyone who is responsible for hiring.
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1 of 1 people found the following review helpful
4.0 out of 5 stars Great ! 7 Jun 2011
By Yannis
Format:Hardcover
A great practical guide for the Selection process. Contains lots of best practices plus some case studies . Should be in the bedside table of every hiring manager .
Lots of recruitment agencies would also benefit from it by replacing their voodoo hiring methods with a structured and effective selection toolkit.
After all , recruitment is a craft , not an art.
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3.0 out of 5 stars Some useful insights... 18 April 2012
Format:Kindle Edition|Amazon Verified Purchase
I found the first few pages to be largely padding, and waited to get to the meat of the topic. The book contains some really useful insights, like defining the Mission of the new team member/contractor, etc instead of just assigning duties. The idea of a scorecard is also helpful. Overall, I found the constant reference to A-players a bit too full-on for my liking and made the book more of a chore to read, that I would have hoped.
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Format:Hardcover
A thought provoking book on how to populate your team (or company) with top performing talent. Not just about the selection process itself but it also covers techniques for filling the pipeline so you have candidates when you have vacancies to fill.

The basic premise is that as a manager, your role is to select the team (the who) who do the tasks (the what), not to do the tasks yourself.

The book lays out a structure for defining the characteristics of who you want to hire, then a very structured process to screen and interview and background check the candidates.

A definite must read for anyone hiring staff, or who wants to build a top-performing team.
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