We have not had the unit very long, but so far it seems good. It is well built and very easy to clean as there are no exposed heating elements.
The steaming function is excellent, but needs some experimenting with to get used to the timings necessary for different vegetables etc.
The oven pre heat is useful and it cooks jacket potatoes well, but does take longer than our old Sanyo,
as it uses a lower microwave wattage, (max 350) in combination mode.
The kitchen timer is quite useful, and the unit continues to remind you with an occasional beep if you have left something in it.
There are a number of different functions which will take a bit of getting used to, but this is true of any new appliance.
Drawbacks? It is pretty large and heavy. The fan oven is rather noisy, something we may get looked at if it gets any louder.
A cooling fan continues to run after use, not really a problem as it stops when the door is opened or you press stop.
Of note, Whirlpool advised us it comes with a two year manufacturers warranty.
Not tried the crisp function yet, but the grill seems effective.
defrosting seems Ok, we have not noticed to much in the way of hot spots, but it does seem to need longer than the weight/program function says.
You get a steamer, oven tray , wire rack, crisping tray and food cover with it.
The reviewer who commented on the oven tray scratching the inside of the oven is right, hence the four stars, (this and noise from oven)
Good service from Amazon, all in all pleased. Note. Having had the unit just over a year, some hairline crazing is appearing on the plastic of the door handle and the
plastic just above the control panel.