Have had this machine for 30 months. 6 breakdowns. 1 within first 6 months. 5 main circuit boards,that apparantly don't breakdown,1 new motor, tumble dryer not wired up properly and 1 new thermostat. Parts come from Italy and take, in my experience, an average of 10 days to arrive. The best bit of this machine is the 8 year parts waranty and extended warranty, if you can do without a washing machine for days on end! Whirlpool dont wont to know and insurance company though happy to pay repairs no interested either. Worse thing I ever bought!