I got a PS3 code sent instead of the xbox one - you will know it by it having only 12 characters ... an x-box code has 25 ..... I contacted customer services via e:mail and 12 hours later the correct one was sent to me .. I didn't think it mattered about what country you're in ... but could be wrong ......
The same here. Ordered the English version, living in Germany, the pre-order code doesn't work... :( I wonder why? Never had problem with redeeming codes for Dragon Age, which I ordered in the UK, too!
Ordered the game on wednesday and got it on Saturday with the free post option. Got correct version and all but no code - just rang their customer service and after lots of waiting I was told that another department had to be contacted by them (the woman I spoke to was fairly useless and clueless) and to wait 2 business days for the code. What I want to know now is am I ok to keep playing while I wait or do you only get the stuff from a brand new start?
Amazon Customer Service e:mail is manned 24 hrs I think - I sent my request in Friday at 9:00p.m. and received the code 3 gours later ...... sent another E:M saying it was the wrong version code and received my correct one 12 hrs later Saturday afternoon ...... I would call them if you haven't received one yet.