When I Say No, I Feel Guilty
and over 900,000 other books are available for Amazon Kindle .
Learn more
| ||||||||||||||||||||||||
Did you know you can trade in your old books for an Amazon.co.uk Gift Card to spend on the things you want? Visit the Amazon.co.uk Trade-In Store for more details. |
Frequently Bought Together
Product details
|
More About the Author
Product Description
Product Description
The best-seller that helps you say: "I just said 'no' and I don't feel guilty!" Are you letting your kids get away with murder? Are you allowing your mother-in-law to impose her will on you? Are you embarrassed by praise or crushed by criticism? Are you having trouble coping with people? Learn the answers in When I Say No, I Feel Guilty, the best-seller with revolutionary new techniques for getting your own way.
Inside This Book
(Learn More)
First Sentence
Almost twenty years ago, in college just after being discharged from the army, I met an honest, gutsy man. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt
Almost twenty years ago, in college just after being discharged from the army, I met an honest, gutsy man. Read the first page
Explore More
Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
What Other Items Do Customers Buy After Viewing This Item?
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
58 of 60 people found the following review helpful:
5.0 out of 5 stars
The Most Useful Book That I Have Ever Read,
By A Customer
This review is from: When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy (Mass Market Paperback)
Many years have passed since I first bought and read Dr. Smith's revolutionary book. I have never found any techniques so universally applicable for dealing with people who don't care about fairness or my feelings. I have successfully used the broken record and fogging techniques to deal with manipulative relatives who want to tell me what to do "to help me" and self-disclosure and the broken record to convince store employees to accept back defective merchandise even if their store policy "doesn't allow" them to do this! This book taught me how to stand up for myself and stop trying to solve everyone else's problems (the store's agreement with a manufacturer or distributor)and focus on getting what I have paid for. I am smiling as I write this because I have just returned from a trip to a major toy retailer whose store manager refused to take back a defective stroller "because you don't have the box." Needless to say, after using Dr. Smith's methods, the manager gave me full credit on my credit card within fifteen minutes. I never needed to become unpleasant or raise my voice. Dr. Smith should be cannonized by the "doormats" of the world. You will be doing yourself a favor if you buy this book!
11 of 11 people found the following review helpful:
5.0 out of 5 stars
One of the best and most useful.,
This review is from: When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy (Mass Market Paperback)
I read and then studied this book over 20 years ago. Since then I have looked at similar works that are more complex sometimes using more oblique terms and concepts. This remains in my humble opinion the most useful and practical work on improving a person's ability to effectively communicate and cope with others at all ages in life.
As a means of lessening anxiety in social situations this work if practiced and made part of your way of behaving will greatly improve your ability to get along with people. Even if your a confident, mostly non anxious person, an indepth study of this work with a lot of practice will bring an even greater sense of being able to cope with most social situations. It covers all aspects of conflict resolution in peer groups, be it with family, friends, fellow workers, between kids, between you and your kids. It shows you how to do what you want, if not all the time, then at least some of the time no matter who are dealing with or what the situation may be. It is not about control as you can't control anyone without bullying. It is about confidently using your human ability to cope and adapt and ultimately to verbally communicate with other people in an effective way that leaves you feeling and knowing you were not manipulated emotionally or bullied. Remember this is about social, mostly civilized situations, not for when dealing with nutters or muggers.
24 of 25 people found the following review helpful:
5.0 out of 5 stars
The book where my life started to change,
By A Customer
This review is from: When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy (Mass Market Paperback)
This books gave me a completely different prospective on communicating with other people. In a moment in my life when I was desperate to rise to the heights of sophisticated office politics and "fit" into them I learned that there are other ways to realise my goals and achieve what I want - and a better and simpler. This book is about being assertive, non-manipulative and not allowing to be manipulated either. Once you understand the concept it is brilliant and simple - and applies universally in all life situations. Although I thought that some of the examples of personal liberty provided by the author were somewhat extreme - this only proves the point of the book about not doing what you "should", i.e. don't take it as a literate instruction how to solve your problems.
Share your thoughts with other customers: Create your own review
Would you like to see more reviews about this item?
|
Most Recent Customer Reviews |
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
Listmania!
Look for similar items by category
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
|
