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When Cultures Collide: Leading Across Cultures (Third Edition): Leading, Teamworking and Managing Across the Globe [Paperback]

Richard D. Lewis
3.9 out of 5 stars  See all reviews (15 customer reviews)
RRP: 19.99
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Book Description

29 Sep 2005
The successful managers for the next century will be the culturally sensitive ones. You can gain competitive advantage from having strategies to deal with the cultural differences you will encounter in any international business setting. Richard Lewis provides a guide to working and communicating across cultures, and explains how your culture and language affect the ways in which you think and respond. This revised and expanded edition in paperback of Richard Lewis's book provides an ever more global and practical guide not just to understanding but also managing in different business cultures. From India to Ireland, Belgium to Brazil, Mexico to Malaysia, the Czech Republic to Chile.

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When Cultures Collide: Leading Across Cultures (Third Edition): Leading, Teamworking and Managing Across the Globe + Cultures and Organizations: Software of the Mind, Third Edition + Riding the Waves of Culture: Understanding Diversity in Global Business - revised and updated third edition: Understanding Cultural Diversity in Business
Price For All Three: 46.90

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Product details

  • Paperback: 624 pages
  • Publisher: Nicholas Brealey Publishing; 3rd Revised edition edition (29 Sep 2005)
  • Language: English
  • ISBN-10: 1904838022
  • ISBN-13: 978-1904838029
  • Product Dimensions: 22.9 x 17.9 x 4.6 cm
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (15 customer reviews)
  • Amazon Bestsellers Rank: 136,571 in Books (See Top 100 in Books)

More About the Author

Richard D. Lewis has been active in the fields of applied and anthropological linguistics for over forty years. He is chairman of Richard Lewis Communications, an international institute of cross-cultural and language training with offices in more than a dozen countries. Lewis lectures and consults worldwide with clients that include The World Bank, Nokia, Rolls Royce and Unilever. He is the author of many classic works in cross-cultural communication including The Cultural Imperative and When Cultures Collide.


Product Description


"Lewis provides urbane and knowledgeable guidance... Verdict: this book could mean the difference between winning and losing valuable orders abroad."
The Director

"Lewis is a crosscultural expert who has now presented his wisdom in a highly readable book." Evening Standard

"This eloquent, easy-to-read book covers everything you need to consider to create a structure that will allow your international team to succeed...Lewis brings theory to life through a number of engaging case studies, as well as his own personal experience... Lewis has achieved a fine balance between theory often delivered in a light-hearted and easy to remember way and tactical every day application. Whether your international team is 10 people or 10,000 people, the clear narrative provides valuable insight... This fascinating subject is crucial to the success of global business."
Suresh Banarse, Head of People, Yo! Sushi! writing for People Management --...

From the Author

Be prepared for global interaction.
I have been explaining how nationality differences impact on international business relations for over 15 years. During this time, I have come to realise that existing models for cultural analysis fail to capture the true picture of cultural diversity. I therefore invented my national categorisation model detailing Linear-active, Multi-active and Reactive cultures. When Cultures Collide is based on this model and I believe is the first book which really provides the internationally-minded reader with an opportunity to understand – in clear and simple terms – how to interact successfully with other cultures. --This text refers to an out of print or unavailable edition of this title.

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Customer Reviews

Most Helpful Customer Reviews
16 of 16 people found the following review helpful
5.0 out of 5 stars Excellent 30 July 2005
This is an excellent book. From its marketing, I thought that "When Cultures Collide: Managing Successfully Across Cultures" pertained specifically to dealing with people of different nationalities in the business place. And indeed, it is a most useful book for that purpose. However, I was struck by how much one could apply Lewis' analyses to other situations, for example, dealing with people of other nationalities on a social level. Indeed, I have many aquaintances, and some close friends, from diverse backgrounds, and this book sometimes occupies us for entire evenings, discussing our experiences with one another. The chapter on Hungarians I found particularly accurate, and entertaining. I believe that Lewis would have enjoyed hearing some of these discussions (and arguments). My point is: don't dismiss this book thinking it is a businessman's tool. It's a good read for anybody who encounters people of other nationalities and cultures, irrespective of the context.
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18 of 18 people found the following review helpful
Lewis' book is a must read for global managers and students of international business alike. Explainations for global variations in perception, contrasting leadership styles and relation to time are highlighted with several good examples. 3 categories of culture are defined and both verbal and non-verbal communication techniques are extremely valid. The last third of the book is donated to specific countries, where the east-west contrasts are very helpful. Finally, the chapter on empathy puts everything together to give the reader a excellent standpoint from which to manage interculturally.
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12 of 12 people found the following review helpful
I've travelled, competed in sport and worked in over 55 countries for over 25 years. The fascination of different cultures grows as I learn more.
This book can be used before embarking on life in a new country or life alongside someone who comes from a different culture to yours, whether the relationship is personal or work based.
Whilst the book provides an excellent appreciation of cultural differences, it is a fascinating and sometimes humourous read. It has made for some fun and interesting conversation with people from other cultures or those who are experiencing other cultures.
For any manager working in an international environment, this is a 'must-read'.
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6 of 6 people found the following review helpful
4.0 out of 5 stars insightful, but thin on the US culture 13 Aug 2003
I was expecting this book to give me deeper insights about Americans with whom I work extensively. Having read this and "Working with Americans" (Stewart-Allen, Denslow) at the same time, I did think Lewis could have provided more examples and more real-life answers to "what should I do when..." like the other book does. In any case, his style is good and the structure straightforward.
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3 of 3 people found the following review helpful
4.0 out of 5 stars A valuable resource 6 Jan 2011
Format:Hardcover|Verified Purchase
We live and work in a multi-cultural society. In addition, there is a great deal more cross border commerce and many more people are now travelling on business, and working with people from other countries. As such it is important to understand how and why people react the way they do, and to avoid the common pitfalls that make interaction between cultures a potential problem.

There is a level of generalisation within the book, but from experience, I could say that it is pretty accurate. Sometimes it is difficult for people to look in the mirror and see their own faults! I would suggest that for the sensible manager, this will provide valuable advice that they can use or not as the situation dictates. Certainly I feel that the book will help guide you in making your collaboration with other people more effective.
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3 of 3 people found the following review helpful
5.0 out of 5 stars Glad to have this on my bookshelf 22 Jan 2009
The title of this book cannot capture the breadth and width of valuable information that is contained within its pages. Although hefty, at almost 600 pages in length and organized in three sections, this comprehensive and finely-tuned book shares a wealth of wisdom for the international businessperson of the 21st century.
The first section explains the facets of communication, perception, listening, time management and much more that embodies each specific culture around the globe. Along with a thorough explanation of what is essentially the psychology of cultural perspective, Lewis intertwines scenarios (some from his own experiences) that one could encounter in various business or social settings.
The second section integrates the newly gained cultural understanding from section one into the international business setting. Lewis includes chapters focusing on leadership, team building, motivating people and meetings which are described in further detail from the perspectives of managers and teams in various countries and regions. At this point, the reader has gained insight and understanding of what to expect when working within a region or country outside of his or her own.
To take the book one step further, section three serves as a reference tool on over 80 countries and regions where global business can bring you. Within each country-specific or regional chapter, Lewis includes a short history and a selection of the most relevant of information and/or characteristics in interaction within that cultural context.
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Most Recent Customer Reviews
4.0 out of 5 stars Great
Come in 1 day ahead. Great. good condition, good price. It's better to have good postage fee. it is recommended
Published 4 months ago by pham nguyen tri quang
3.0 out of 5 stars Each Page has yet another great concept and fact
This is a great read, a real eye opener and very we'll written.
I would like to have read some more opinions from other
Cultural academics within the content of this... Read more
Published 8 months ago by Gary Hudson
2.0 out of 5 stars Simplistic and superficial
The considerations are frankly quite superficial and the point of view is essentially one, the author's, a British linguist. Read more
Published 10 months ago by Lorenzo Mattozzi
4.0 out of 5 stars When cultures collide
A colleague bought the book and, as it looked interesting and is something in which I am interested both personally and professionally, I decided to get it. Read more
Published 10 months ago by C. Hodgson
2.0 out of 5 stars Insightful guesswork
Interesting book written in a style that suggests the content is factual. Actually the book has no scientific research method behind it whatsoever, and there are no peer reviews of... Read more
Published on 5 Jan 2012 by Joolz
4.0 out of 5 stars When working in a international environment
I recently started working in an international environment and bought this book as a preparation. Although this book has, necessarely, a stereo type like approach, it certainly... Read more
Published on 12 Feb 2011 by CerielH
5.0 out of 5 stars Learn to be more cultured in different cultures
I have just completed a global tour of training which included Asia, most of Europe and parts of Africa. Read more
Published on 4 Jan 2010 by Mr. Nicholas Hindley Ppd Development
1.0 out of 5 stars absolute rubbish
if you have never travelled outside your front door or have never watched tv then this is the book for you. Read more
Published on 1 Jun 2009 by Matthew Byrne
5.0 out of 5 stars A must have for anyone operating in the global market place...
As an International Executive Coach and Cross-cultural Facilitator I have `When Cultures Collide' as part of my must have reference library. Read more
Published on 10 April 2009 by I. Claffey
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