The successful managers for the next century will be the culturally sensitive ones. You can gain competitive advantage from having strategies to deal with the cultural differences you will encounter in any international business setting. Richard Lewis provides a guide to working and communicating across cultures, and explains how your culture and language affect the ways in which you think and respond. This revised and expanded edition in paperback of Richard Lewis's book provides an ever more global and practical guide not just to understanding but also managing in different business cultures. From India to Ireland, Belgium to Brazil, Mexico to Malaysia, the Czech Republic to Chile.
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"Lewis provides urbane and knowledgeable guidance... Verdict: this book could mean the difference between winning and losing valuable orders abroad."
The Director
"Lewis is a crosscultural expert who has now presented his wisdom in a highly readable book." Evening Standard
"This eloquent, easy-to-read book covers everything you need to consider to create a structure that will allow your international team to succeed...Lewis brings theory to life through a number of engaging case studies, as well as his own personal experience... Lewis has achieved a fine balance between theory often delivered in a light-hearted and easy to remember way and tactical every day application. Whether your international team is 10 people or 10,000 people, the clear narrative provides valuable insight... This fascinating subject is crucial to the success of global business."
Suresh Banarse, Head of People, Yo! Sushi! writing for People Management --...
The Director
"Lewis is a crosscultural expert who has now presented his wisdom in a highly readable book." Evening Standard
"This eloquent, easy-to-read book covers everything you need to consider to create a structure that will allow your international team to succeed...Lewis brings theory to life through a number of engaging case studies, as well as his own personal experience... Lewis has achieved a fine balance between theory often delivered in a light-hearted and easy to remember way and tactical every day application. Whether your international team is 10 people or 10,000 people, the clear narrative provides valuable insight... This fascinating subject is crucial to the success of global business."
Suresh Banarse, Head of People, Yo! Sushi! writing for People Management --...
From the Author
Be prepared for global interaction.
I have been explaining how nationality differences impact on international business relations for over 15 years. During this time, I have come to realise that existing models for cultural analysis fail to capture the true picture of cultural diversity. I therefore invented my national categorisation model detailing Linear-active, Multi-active and Reactive cultures. When Cultures Collide is based on this model and I believe is the first book which really provides the internationally-minded reader with an opportunity to understand – in clear and simple terms – how to interact successfully with other cultures. --This text refers to an out of print or unavailable edition of this title.
I have been explaining how nationality differences impact on international business relations for over 15 years. During this time, I have come to realise that existing models for cultural analysis fail to capture the true picture of cultural diversity. I therefore invented my national categorisation model detailing Linear-active, Multi-active and Reactive cultures. When Cultures Collide is based on this model and I believe is the first book which really provides the internationally-minded reader with an opportunity to understand – in clear and simple terms – how to interact successfully with other cultures. --This text refers to an out of print or unavailable edition of this title.
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Most Helpful Customer Reviews
17 of 17 people found the following review helpful
Format:Paperback
Lewis' book is a must read for global managers and students of international business alike. Explainations for global variations in perception, contrasting leadership styles and relation to time are highlighted with several good examples. 3 categories of culture are defined and both verbal and non-verbal communication techniques are extremely valid. The last third of the book is donated to specific countries, where the east-west contrasts are very helpful. Finally, the chapter on empathy puts everything together to give the reader a excellent standpoint from which to manage interculturally.
16 of 16 people found the following review helpful
By Rory Morty
Format:Paperback
This is an excellent book. From its marketing, I thought that "When Cultures Collide: Managing Successfully Across Cultures" pertained specifically to dealing with people of different nationalities in the business place. And indeed, it is a most useful book for that purpose. However, I was struck by how much one could apply Lewis' analyses to other situations, for example, dealing with people of other nationalities on a social level. Indeed, I have many aquaintances, and some close friends, from diverse backgrounds, and this book sometimes occupies us for entire evenings, discussing our experiences with one another. The chapter on Hungarians I found particularly accurate, and entertaining. I believe that Lewis would have enjoyed hearing some of these discussions (and arguments). My point is: don't dismiss this book thinking it is a businessman's tool. It's a good read for anybody who encounters people of other nationalities and cultures, irrespective of the context.
11 of 11 people found the following review helpful
Format:Paperback
I've travelled, competed in sport and worked in over 55 countries for over 25 years. The fascination of different cultures grows as I learn more.
This book can be used before embarking on life in a new country or life alongside someone who comes from a different culture to yours, whether the relationship is personal or work based.
Whilst the book provides an excellent appreciation of cultural differences, it is a fascinating and sometimes humourous read. It has made for some fun and interesting conversation with people from other cultures or those who are experiencing other cultures.
For any manager working in an international environment, this is a 'must-read'.
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4.8 out of 5 stars
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Most Recent Customer Reviews
2.0 out of 5 stars
Insightful guesswork
Interesting book written in a style that suggests the content is factual. Actually the book has no scientific research method behind it whatsoever, and there are no peer reviews of... Read more
Published 16 months ago by Joolz
4.0 out of 5 stars
When working in a international environment
I recently started working in an international environment and bought this book as a preparation. Although this book has, necessarely, a stereo type like approach, it certainly... Read more
Published on 12 Feb 2011 by CerielH
4.0 out of 5 stars
A valuable resource
We live and work in a multi-cultural society. In addition, there is a great deal more cross border commerce and many more people are now travelling on business, and working with... Read more
Published on 6 Jan 2011 by Mole
5.0 out of 5 stars
Learn to be more cultured in different cultures
I have just completed a global tour of training which included Asia, most of Europe and parts of Africa. Read more
Published on 4 Jan 2010 by Mr. Nicholas Hindley Ppd Development
1.0 out of 5 stars
absolute rubbish
if you have never travelled outside your front door or have never watched tv then this is the book for you. Read more
Published on 1 Jun 2009 by Matthew Byrne
5.0 out of 5 stars
A must have for anyone operating in the global market place...
As an International Executive Coach and Cross-cultural Facilitator I have `When Cultures Collide' as part of my must have reference library. Read more
Published on 10 April 2009 by I. Claffey
5.0 out of 5 stars
Glad to have this on my bookshelf
The title of this book cannot capture the breadth and width of valuable information that is contained within its pages. Read more
Published on 22 Jan 2009 by EuropeanDiversity
4.0 out of 5 stars
insightful, but thin on the US culture
I was expecting this book to give me deeper insights about Americans with whom I work extensively. Having read this and "Working with Americans" (Stewart-Allen, Denslow) at the... Read more
Published on 13 Aug 2003 by Cheryl Burnside
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