This book is a great help if your looking at volunteering or working within the Hospice sector. I bought this book after losing my mother and felt i needed to give something back to the hospice in which my mum was signed up to. It gives you some great insights into hospice care, and how patients and carers feel. It has helped me understand the roles of a volunteer and the difference you can make to the patients and how you can too reap the benefits of doing such caring, unselfish work. Definately a good buy for me and well worth the money