What Every Intranet Team Should Know and over 2 million other books are available for Amazon Kindle . Learn more
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

What every intranet team should know Paperback – 2009


See all 2 formats and editions Hide other formats and editions
Amazon Price New from Used from
Kindle Edition
"Please retry"
Paperback
"Please retry"
£18.00


Product details

  • Paperback: 112 pages
  • Publisher: Step Two Designs; 1st edition (2009)
  • Language: English
  • ISBN-10: 0980813115
  • ISBN-13: 978-0980813111
  • ASIN: B005OMZ56S
  • Product Dimensions: 21 x 15 x 1 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Bestsellers Rank: 129,448 in Books (See Top 100 in Books)

More About the Author

James Robertson is the world's foremost expert on intranets. Author of "Essential intranets: inspiring sites that deliver business value", "Designing intranets: creating sites that work" and "What every intranet team should know", James has worked for more than a decade in this space.

As the founder of Step Two Designs, he has worked with high profile organizations throughout the globe, including many Fortune 100 firms. In addition to his books, James has written hundreds of articles which can be obtained for free from the Step Two Designs website (www.steptwo.com.au).

Based in Sydney, Australia, James is a sought-after keynote speaker and frequent international traveller.

Product Description

This is the definitive 'quick start' guide to intranets, providing intranet teams with a to-the-point overview of how to plan, design, manage and grow intranets. In 110 pages, key topics are covered for all intranet teams, including the evolution of intranets, how to find out what staff need, the role of the intranet team, and much more.

Few teams have time to read a weighty tome on intranets, and what is needed is a clear 'map' for delivering a successful intranet. Drawing on experience from intranet teams across the globe, every page of this book provides key insights, ideas, models and methodologies.

Use this book to kick-start your intranet to the next level, and provide your team with a foundation for daily work.

A perfect companion to "Designing intranets: creating sites that work".

"This has found a permanent place in my library and will become a must-read for those involved in current and future intranet projects." --- Sean R. Nicholson (USA)

"Successful intranets don't happen by accident. James Robertson has combined 10 years of experience into 110 pages covering topics every intranet teams should know about. " --- Lukas Karrer (Switzerland)


Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
Search inside this book:

What Other Items Do Customers Buy After Viewing This Item?

Customer Reviews

4.4 out of 5 stars
Share your thoughts with other customers

Most Helpful Customer Reviews

2 of 2 people found the following review helpful By G Marwaha on 22 Oct. 2012
Format: Paperback Verified Purchase
I'm going to go against the views of those that have reviewed this book before me and say it's a basic overview of corporate Intranets - in fact, it almost reads as a white paper given the ending of the book (more on that further in this review). If you're new to Intranets, the book should serve you as a good, if very expensive, primer. Those with more experience will find this book pretty basic. Indeed, if you're new to Intranets, much of the information in this book can be found online for free. The book covers: Six phases of Intranet evolution; Four purposes of the Intranet; How to find out what staff need; How to design the Intranet; How to deliver great content; Role of the Intranet team; How to plan improvements.

My issues with this book are as follows (in no particular order):

1. There is no mention of wiki type Intranets such as Confluence. How does the author propose that these types of Intranets are developed? The book was published in 2011 and wiki type Intranets have been around for quite a few years.
2. The author seems to focus his attention on large corporates that have an 'Intrnanet team' - it would have been nice to balance this out with advice for SMEs and those communication/marketing managers who are the Intranet team. And on this point, ideas of budgets would have been good - how much time should you spend on developing your Intranet? What costs are we (roughly) looking at? How do you work with other comms teams around the world? Should the Intranet be available in different languages to accommodate your international offices? None of these questions are covered.
3.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
2 of 3 people found the following review helpful By Rod McLean on 8 Feb. 2012
Format: Paperback
As an Intranet Specialist, this has been an enormous asset to me.
Dependent upon your need, it's either a cover-to-cover read or something that you can dip into at will. It's a great book to enable you to set your `intranet stall' out - what's it going to be for? who will use it? what actions to take and which to avoid? Excellent stuff.
I've taken a copy into every consultancy job to date for the incumbent team - it's that useful. A copy mind, as mine is staying with me with its folded over page corners on the bits I use frequently.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
2 of 3 people found the following review helpful By Martin White on 20 Jan. 2012
Format: Paperback
There cannot be many intranet managers who have not benefited from the wealth of insight and encouragement that James Robertson, Step Two Designs, has offered through his blogs, reports, papers, competitions and conferences. James writes in the introduction "As we have learned about intranets, we have seen a number of fundamental concepts and approaches emerge that can guide intranet teams to greater success. We have captured the most important of these ideas in this book, to act as a guide for intranet teams and the organisations they serve." It is this distillation of the good practice that makes this book so valuable.

The book has seven chapters, which cover the six phases of intranet evolution, the four roles for an intranet, how to find out what staff need, how to design the intranet, how to deliver great content, the role of the intranet team and how to plan intranet improvements.

Every intranet manager (and a few consultants) will benefit from this book. It is an exceptional contribution to the development of excellent intranets, and an invaluable book to give to those senior managers who still, amazingly, do not understand the benefits of investing in an intranet team.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 2 people found the following review helpful By M. Sampson on 6 Feb. 2012
Format: Paperback
"What every intranet team should know" is beautiful book - it's beautifully printed, t's easy to read, it's got easy-to-engage-with pictures and diagrams throughout, and the content itself is good. It's the sort of book that you buy and give to others who don't know what you do in the Intranet world ... whether they are your manager or spouse. It provides a concise overview of the role of the intranet, the intranet team, and the various activities that go into making the intranet valuable. For all of these reasons, the book is a great and highly recommended addition to your intranet bookshelf, or to the justification within your firm about what you do.

On page 34, James talks about the "traditional intranet" being heavy on a content and communication focus, whereas the business-focused intranet adds greater attention to collaboration and activity. While James advocates these third and fourth purposes of the intranet in chapter 2 (the four purposes of the intranet), I think that the remaining chapters make a more solid contribution to purposes 1 (content) and 2 (communication). Eg, there's a chapter on delivering great content (from p.67) that focuses on purpose 1, and another chapter on planning intranet improvements (from p.89) focused in the same place. Thus in my view, the book raises the prospect of a greater role for collaboration and activity on the intranet, but doesn't give them as much space and focus as the two fundamental purposes.

Michael Sampson
Collaboration Strategist
Author, Collaboration Roadmap, User Adoption Strategies, SharePoint Roadmap for Collaboration, and Seamless Teamwork
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Look for similar items by category


Feedback