FREE Delivery in the UK on orders over £10.
Only 2 left in stock (more on the way).
Dispatched from and sold by Amazon.
Gift-wrap available.
Quantity:1
What Is Six Sigma? has been added to your Basket
FREE Delivery on orders over £10.
Condition: Used: Good
Comment: nice copy: cannibal use but no more than usual 4 age/use
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

What Is Six Sigma? Paperback – 1 Nov 2001


See all 3 formats and editions Hide other formats and editions
Amazon Price New from Used from
Paperback
"Please retry"
£7.99
£2.24 £0.01

Frequently Bought Together

What Is Six Sigma? + Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (McGraw-Hill Professional Education Series) + The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
Price For All Three: £21.37

Some of these items are dispatched sooner than the others.

Buy the selected items together


Product details

  • Paperback: 98 pages
  • Publisher: McGraw-Hill Professional; 1 edition (1 Nov. 2001)
  • Language: English
  • ISBN-10: 0071381856
  • ISBN-13: 978-0071381857
  • Product Dimensions: 15.2 x 0.5 x 22.6 cm
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Bestsellers Rank: 383,805 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

Discover books, learn about writers, and more.

Product Description

From the Publisher

 Brief, 98-page summary of Six Sigma designed to be read in 60 minutes. (15,000-20,000 words)  Written for employees, addressing employee's questions and concerns (whereas The Six Sigma Way is written for managers)  Authors are Six Sigma experts and trained “blackbelts” at GE for GE's Six Sigma.

From the Back Cover

The First Six Sigma Primer Written Especially for Employees

Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. What Is Six Sigma? explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.

This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of:

  • The fundamentals and foundations of Six Sigma
  • The essential roles employees play in Six Sigma
  • The changes and challenges they are likely to see
  • Case studies of employees using Six Sigma to identify­­and correct­­major problems

More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably. What Is Six Sigma? will help spread the message of Six Sigma around any organization simply and clearly.


Inside This Book (Learn More)
First Sentence
Over the past few years, more and more employees of companies that have adopted Six Sigma have asked themselves these kinds of questions. Read the first page
Explore More
Concordance
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt
Search inside this book:

Customer Reviews

4.6 out of 5 stars
Share your thoughts with other customers

Most Helpful Customer Reviews

58 of 63 people found the following review helpful By A Customer on 16 Mar. 2002
Format: Paperback
A fantastic quick overview of the concepts and practice of Six Sigma, this took me 90 minutes to read and opened up a whole new world. Operating at six sigma (a statistical term meaning 100%) will have you running your business with zero customer complaints, and continually on the watch for process and quality improvement. A rigorous team approach to identifying and rectifying both large and small causes of less-than-perfect output, the Six Sigma project will give you lots of fun and challenge you as far as you can go... Rich with practical examples of real impact in some of today's largest organizations. There is plenty of further reading to follow on from this clear and simple introduction.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
23 of 25 people found the following review helpful By Paul Smith (terasolutions@yahoo.co.uk) on 14 May 2003
Format: Paperback
I like this book a lot. Some Six Sigma books are strong on history, while others contain lots of theory. Six sigma implementation is hard on the people caught up in the change process. This concise (lean) book provides background information and questions/answers for those people. But it !
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
3 of 3 people found the following review helpful By Luis Garcia on 18 April 2010
Format: Paperback
I'm very happy with this book. It is a great introduction to six sigma. Small book, but has all the important ingredients to start understanding Six Sigma.

As my first introduction to this topic, i did not want to buy a hugh 400 pages book, that also will be expensive.

This book looks, perfect for what its purpose is. Introduction to What is Six Sigma.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
3 of 3 people found the following review helpful By W. Freeman on 13 Jan. 2010
Format: Paperback Verified Purchase
Small, compact, light. The perfect way to gain a brief, helpful understanding of 6 sigma.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again


Feedback