Buy New

or
Sign in to turn on 1-Click ordering.
Buy Used
Used - Very Good See details
Price: £2.74

or
 
   
More Buying Choices
Have one to sell? Sell yours here
Sorry, this item is not available in
Image not available for
Colour:
Image not available

 
Tell the Publisher!
I’d like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

What Is Six Sigma? [Paperback]

Peter S. Pande , Lawrence Holpp
4.5 out of 5 stars  See all reviews (6 customer reviews)
RRP: £7.99
Price: £5.59 & FREE Delivery in the UK on orders over £10. Details
You Save: £2.40 (30%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
Only 2 left in stock (more on the way).
Dispatched from and sold by Amazon. Gift-wrap available.
Want it tomorrow, 22 Sep.? Choose Express delivery at checkout. Details

Formats

Amazon Price New from Used from
Paperback £5.59  

Book Description

1 Nov 2001
This is the first Six Sigma primer written especially for employees. Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. "What Is Six Sigma?" explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of: the fundamentals and foundations of Six Sigma; the essential roles employees play in Six Sigma; the changes and challenges they are likely to see; and, case studies of employees using Six Sigma to identify - and correct - major problems. More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably. "What Is Six Sigma?" will help spread the message of Six Sigma around any organization simply and clearly.

Frequently Bought Together

What Is Six Sigma? + Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (McGraw-Hill Professional Education Series) + The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
Price For All Three: £17.97

Buy the selected items together


Product details

  • Paperback: 98 pages
  • Publisher: McGraw-Hill Professional; 1 edition (1 Nov 2001)
  • Language: English
  • ISBN-10: 0071381856
  • ISBN-13: 978-0071381857
  • Product Dimensions: 30.5 x 25.4 x 2.5 cm
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Bestsellers Rank: 323,352 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

Discover books, learn about writers, and more.

Product Description

From the Publisher

 Brief, 98-page summary of Six Sigma designed to be read in 60 minutes. (15,000-20,000 words)  Written for employees, addressing employee's questions and concerns (whereas The Six Sigma Way is written for managers)  Authors are Six Sigma experts and trained “blackbelts” at GE for GE's Six Sigma.

From the Back Cover

The First Six Sigma Primer Written Especially for Employees

Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. What Is Six Sigma? explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.

This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of:

  • The fundamentals and foundations of Six Sigma
  • The essential roles employees play in Six Sigma
  • The changes and challenges they are likely to see
  • Case studies of employees using Six Sigma to identify­­and correct­­major problems

More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably. What Is Six Sigma? will help spread the message of Six Sigma around any organization simply and clearly.


Inside This Book (Learn More)
First Sentence
Over the past few years, more and more employees of companies that have adopted Six Sigma have asked themselves these kinds of questions. Read the first page
Explore More
Concordance
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt
Search inside this book:


Customer Reviews

4.5 out of 5 stars
4.5 out of 5 stars
Most Helpful Customer Reviews
58 of 63 people found the following review helpful
5.0 out of 5 stars Pull your company up by its boot straps! 16 Mar 2002
By A Customer
Format:Paperback
A fantastic quick overview of the concepts and practice of Six Sigma, this took me 90 minutes to read and opened up a whole new world. Operating at six sigma (a statistical term meaning 100%) will have you running your business with zero customer complaints, and continually on the watch for process and quality improvement. A rigorous team approach to identifying and rectifying both large and small causes of less-than-perfect output, the Six Sigma project will give you lots of fun and challenge you as far as you can go... Rich with practical examples of real impact in some of today's largest organizations. There is plenty of further reading to follow on from this clear and simple introduction.
Comment | 
Was this review helpful to you?
23 of 25 people found the following review helpful
5.0 out of 5 stars Does What It Says on The Tin 14 May 2003
Format:Paperback
I like this book a lot. Some Six Sigma books are strong on history, while others contain lots of theory. Six sigma implementation is hard on the people caught up in the change process. This concise (lean) book provides background information and questions/answers for those people. But it !
Comment | 
Was this review helpful to you?
3 of 3 people found the following review helpful
4.0 out of 5 stars Very Interesting Introduction to Six Sigma 18 April 2010
Format:Paperback
I'm very happy with this book. It is a great introduction to six sigma. Small book, but has all the important ingredients to start understanding Six Sigma.

As my first introduction to this topic, i did not want to buy a hugh 400 pages book, that also will be expensive.

This book looks, perfect for what its purpose is. Introduction to What is Six Sigma.
Comment | 
Was this review helpful to you?
Would you like to see more reviews about this item?
Were these reviews helpful?   Let us know

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 

Search Customer Discussions
Search all Amazon discussions
   


Look for similar items by category


Feedback