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Whale Done!: The Power of Positive Relationships Audio CD – Audiobook, Feb 2002


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Product details

  • Audio CD
  • Publisher: Simon & Schuster Audio; Unabridged edition (Feb. 2002)
  • Language: English
  • ISBN-10: 0743525914
  • ISBN-13: 978-0743525916
  • Product Dimensions: 2.5 x 12.1 x 14 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (24 customer reviews)
  • Amazon Bestsellers Rank: 597,138 in Books (See Top 100 in Books)

More About the Author



Few people have influenced the day-to-day management of people and companies more than Ken Blanchard. A prominent, sought-after author, speaker, and business consultant, Dr. Blanchard is universally characterized by his friends, colleagues, and clients as one of the most insightful, powerful, and compassionate individuals in business today. Ken is one of the most influential leadership experts in the world and is respected for his years of groundbreaking work in the fields of leadership and management.

Dr. Ken Blanchard is the cofounder and Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm that he and his wife, Margie Blanchard, began in 1979 in San Diego, California. In addition to being a renowned speaker and consultant, Ken also spends time as a visiting lecturer at his alma mater, Cornell University, where he is a trustee emeritus of the Board of Trustees.

Ken has received many awards and honors for his contributions in the fields of management, leadership, and speaking. The National Speakers Association awarded him its highest honor, the "Council of Peers Award of Excellence." He was inducted into the HRD Hall of Fame by Training magazine and Lakewood Conferences, and he received the Golden Gavel Award from Toastmasters International. Ken also received The Thought Leadership Award for continued support of work-related learning and performance by ISA--The Association of Learning Providers. Ken has been inducted into Amazon's Hall of Fame as one of the top 25 best-selling authors of all time. The business school at Grand Canyon University bears his name. In addition, Ken teaches students in the Master of Science in Executive Leadership Program at the University of San Diego.

Born in New Jersey and raised in New York, Ken received a master's degree from Colgate University, and a bachelor's and PhD from Cornell University. An avid golfer, Ken belongs to the Loch Lomond Golf Club in Scotland.

Product Description

About the Author

Ken Blanchard, Chief Spiritual Officer and Chairman of the Board of the Blanchard Companies, Inc., is the author of a dozen bestselling books, including the huge international bestseller The One Minute Manager and business bestsellers Raving Fans and Gung Ho! Thad Lacinak is vice president and nationwide director of Animal Training for Busch Entertainment Corporation, with more than 28 years' experience in marine mammal training. Chuck Tompkins is vice president and curator of Animal Training at SeaWorld in Orlando, Florida, and has worked with killer whales for more than 25 years. Jim Ballard is an educator, corporate trainer, and writer. --This text refers to an out of print or unavailable edition of this title.

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HOW DO THEY DO THAT? A collective gasp rose from a crowd of over three thousand spectators as they thrilled to the amazing performances of leaping killer whales. Read the first page
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Customer Reviews

4.2 out of 5 stars
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Most Helpful Customer Reviews

11 of 11 people found the following review helpful By A Customer on 21 Sept. 2002
Format: Hardcover
This book was very well written and got the message across about positive relationships through a short story. I have read many books along the same lines as this before and was expecting another boring book, but i was hooked on it within the first few pages and had to keep reading. It taught me how to treat people as i wish to be treated, not to shout and scream at people when they had done something wrong but to "re-direct" them. It also teaches you how to praise people when they had made progress and developed not matter how small the improvement. This book is for anyone who wishes to change how they think and re-act to situations. It will not only help your working life but your home life too! You won't regret reading it!
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8 of 8 people found the following review helpful By Rolf Dobelli TOP 500 REVIEWER on 7 Jun. 2004
Format: Hardcover
Ken Blanchard of One-Minute Manager fame draws on the positive training techniques that SeaWorld whale trainers use to get their whales to want to perform. Although using whale training as a teaching model is a unique twist on the literature about training and motivating employees, the material itself is not nearly as exotic. Much of it draws upon traditional principles for getting along with others, such as building trust, emphasizing the positive and redirecting undesired actions into more productive channels. If you've read Blanchard's previous book about being aware when people do something right so you can praise them, some of this content will seem familiar, though he says this is his "most important" book. The story line tracks mythical businessman Wes Kingley's discussions with whale trainers who reveal what they do to train their creatures, gradually, carefully and with real warmth. These conversations blow some very basic points up to whale-size, but Blanchard writes with charm. We recommend this splashy manual, the first course in Whale Psyc 101.
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1 of 1 people found the following review helpful By Rolf Dobelli TOP 500 REVIEWER on 16 Oct. 2003
Format: Hardcover
Ken Blanchard of One-Minute Manager fame draws on the positive training techniques that SeaWorld whale trainers use to get their whales to want to perform. Although using whale training as a teaching model is a unique twist on the literature about training and motivating employees, the material itself is not nearly as exotic. Much of it draws upon traditional principles for getting along with others, such as building trust, emphasizing the positive and redirecting undesired actions into more productive channels. If you've read Blanchard's previous book about being aware when people do something right so you can praise them, some of this content will seem familiar, though he says this is his "most important" book. The story line tracks mythical businessman Wes Kingley's discussions with whale trainers who reveal what they do to train their creatures, gradually, carefully and with real warmth. These conversations blow some very basic points up to whale-size, but Blanchard writes with charm. We recommend this splashy manual, the first course in Whale Psyc 101.
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2 of 2 people found the following review helpful By Ines on 10 Aug. 2011
Format: Paperback
I enjoyed the book head to tail. relate type so is very easier to read and easier to implement in regular situations. I definetly recommend it to any management position or anyone really.
Is common sense, but well that one is the less common of all senses.
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Format: Paperback
In many respects Whale Done represents a refinement of the principles that Ken Blanchard first explained in "The One Minute Manager" back in 1981, building on the idea of "catching people doing something right". Gone, however, are the "one minute reprimands", which have evolved into the "Redirection Response". Here, poor behaviour is ignored, and redirection is designed to get people working again on something that they will do well enough that you can catch them doing something right and praise them with a WHALE DONE!

This idea, of only praising good performance, i.e. not criticising poor performance, is not new - it was one of the principles extolled by Dale Carnegie in "How to win friends and influence people", which dates from before WW2. The point about the WHALE is that when training killer whales, the trainers' ability to punish is limited, and the possible consequences life shortening!

Blanchard and his co-authors are sufficiently worldly-wise to allow that the "negative response" will sometimes be necessary, and that not everyone will be able and willing to rise to the challenge of a particular role. This book is recommended reading for any manager who recognises that they find it easier to criticise than to praise their team members (or their spouse and kids). It could only help to say WHALE DONE (or even just well done) more often - as with all books of this type the trick will actually be to make a change in one's behaviour. A short book, as most in Ken Blanchard's canon, but well worth the read.
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5 of 6 people found the following review helpful By Ms H. M. Conner on 3 Jan. 2004
Format: Paperback
There's a lot of information here about how mammals react to each other. It's very clearly presented, and will pretty much jump off the page like a killer whale, straight into your life.
Enthusiasm is a gift. Give this to yourself, and then find someone to pass it on to.
Like all books on the joy of co-operation, it's going to be read with a certain amount of scepticism by people who were raised on the 'fun' of competition.
Win-win looks boring until you've actually tried games where you all win together, or you all fall over in a giggling heap.
Win-lose feels better than lose-win, and if those are the only two you've ever tried, then 'aloof' is the safe option if you feel you're about to start consorting with - well, what? A bunch of people who want you to win at the same time that they do? A bunch of people who don't want to 'beat' anyone, and therefore by your definition must be automatically losers?
If you're addicted to sarcasm, you should still read this book, and then stop and ask yourself - when did clever get more important to me than kind? And why? And what effect is it having on the people close to me?
Don't read this in spite of the hokiness. Wake up to the fact that 'hoky' is code for 'sarcasm-free' - and then read it because of it.
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