What a rare find; a book that covers the development of a website from planning through to managing. Very honest advice given on all essential areas of web design. But what I liked was that there weren't many stones left unturned! ....topics usually not covered anywhere else, those stumbling blocks you come across but can never get any dam advice on for example,: "website stickiness", "how to avoid a scam" and how to create your websites "terms & conditions" (I once spent a whole week looking for advice on this!). Refreshing and extremely useful book to have on the shelf. An author who has the real "know how" on experiences of web development, handy and easy to read. Useful for anyone who is interested in website development.