Based on the reviews of this book here at Amazon, I bought it and eagerly awaited learning how to improve one aspect of my job...competitive intelligence. However, I was sorely disappointed by what this book contains.
I hate it when a consultant book serves mainly to advertise the services of its writer(s) and their firm. This one openly talks about the firm and vaguely describes the clients they have served, but it is so light in content that I found it a waste of time. I skimmed through the first five chapters saying "where's the beef?" Finally got to what I got would be an interesting one on the "Quarterbacking" technique only to be treated to a high level and nearly useless discussion of this technique that requires the WarRoom consultants to really make function.
I finally gave up after the chapter describing how to use Web-based search engines. If I didn't know how to do that, I never would have found the book in the first place!
To be truly useful to me, this book needed to provide more practical guidance on how to set up and manage a systematic intelligence gathering process, how to present the data to senior management in a way that influences decisions, and how much I should expect to budget for a decent program. In the end, I felt all they were trying to do was sell me time from their own firm.
Caveat Emptor with this one!