First of all, ordering from South African Foods I always surprised as to how fast their delivery service is! My orders consistently arrive a couple of days earlier than the earliest estimated delivery date!
Now to the product itself.. I already use the WF Pancake syrup and think it's lovely, so decided to try this one out. I was, once again, hesitant because of the negative comments, but it was the same with the pancake syrup so I thought ' why not'. I tried it out on my pancakes and thought it was alright. I wouldn't go about eating it by the spoonful as it does have a bit of an aftertaste, but you can also definitely taste the bitterness of dark chocolate which I thought was very good. I'm thinking this will go extremely well on top of ice-cream or porridge, so will go on to try it with them.
I do recommend putting it in the fridge though! It makes the sauce a lot thicker and gooier - and A LOT better than when not in the pantry as the flavour also becomes more intense.
Obviously not everyone's taste buds are the same, but I really do think you should give it a try and not be too put back by the negative people out there!