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Product Description
Review
“If you enjoyed Anthony Bourdain’s Kitchen Confidential, or if you’ve ever been a waitress, you’ll love this”
(Look, Sophie Davis )‘His outrageous anecdotes of appalling customer behaviour show that people are at their worst when being served’
(Hampshire View )'The front-of-house version of Kitchen Confidential. You will never look at your waiter the same way again'
(Anthony Bourdain )'Adapted from an award-winning blog, a view of restaurant customers from the other side of the table’
(Publishing News )'A hugely enjoyable book'
(Word Magazine )Product Description
Most restaurant customers are nice people, but a few are socially maladjusted psychopaths who relish giving their waiters a hard time. WAITER RANT gives the inside scoop on what really goes on behind the scenes in a restaurant, how to be a good customer and get great service and why, strangely, a waiter's lifestyle is as addictive as crack cocaine.
After training as a priest, working in psychiatric hospitals and nearly having a nervous breakdown by the age of thirty, the Waiter began serving tables. Seven years later . . . he's still figuring out what to do when he grows up, but has survived enough hellish shifts on the restaurant floor, smiling whilst holding burning hot plates and still smiling whilst a customer changes her order for the seventh time, to know a thing or two.
His outrageous anecdotes of appalling customer behaviour show that people are at their worst when being served. Bad customers get bad service. So if you don't want your waiter to spit in your food, or give you the table next to the toilets on Valentine's Day, the Waiter suggests you follow a few customer rules.
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Customer Reviews
The Waiter leaves no stone unturned as he insightfully and comically describes the ups and downs of the server's lifestyle ranging from difficult customers, irate chefs, anti social work schedules to tipping and waiting on celebrities. I can guarantee that all those who currently wait and have waited on tables at some point in the their lives will have experienced these ups and downs at least once and will not fail to appreciate the waiter's to the point sense of humour. Personally I was most taken by the parallels between the waiter's experiences and my own, I'm sure many other readers will feel the same.
A well earned 5 stars.
The only bit I didn't really like was where he tore into people for not tipping enough. I appreciate that is a cultural thing and that tipping written into the American constitution somewhere, but the sob story about them not being paid enough unless you add a 20% tip didn't cut it with me. Why should it fall to the people who are effectively already paying your wages by eating in the restaurant to make up the wages that your employer is too mean to pay you!? I was amazed to read that if I'd tipped him 8% he'd actually challenge me because it is not enough.
That said, it was a good read and I would recommend it to anyone interested in food or eating out.
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