I love this product for its looks, however, the knives are cheap and rust easily (and no I havent ever put them in the dishwasher) and are quite blunt...even after being sharpened. I think your basically just paying for the design and the actual knives are of poor quality!
Now as for the service from CSB Commodities...pretty disgusting to be honest! I had this item delivered to my work place where not only did they deliver my item that delivered another 20 boxes of them too...each box was very large! I was off work at the time and my boss was going mad at me for the room they were taking up...I had to then shift them all to my small apartment and then CSB Commodities had the nerve to call me up making out like I had stolen the knives and they would be charging me if I didnt give them back! I had every intention of giving them back as they werent mine and really did not appreciate being made out to be some sort of theif by the company! VERY unimpressed!!!