This wall mount works perfectly. I can easilty tilt the tv up and down and swivel it from side to side. However, like the other reviewer I thought that the instructions supplied with the wall mount could have been better. It wasn't that they were difficult to follow, I just couldn't believe that I needed 4 inch bolts (supplied) to attach the wall mount to the wall, but only some tiny screws (also supplied) to attach the 37 inch tv to the wall mount. I followed the instuctions, taking a bit of a leap of faith, and, to my surprise, the tv has remained securely attached to the mount ever since. Not even my cats jumping up onto the top of the tv has caused a problem. If the instructions had been better I would have given this product 5 out of 5.