Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more

Up the Organization Mass Market Paperback – Jan 1984

4.2 out of 5 stars 17 customer reviews

See all formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
"Please retry"
Mass Market Paperback
"Please retry"
£46.00 £33.55
Unknown Binding
"Please retry"
£30.88
--This text refers to the Hardcover edition.

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone

To get the free app, enter your e-mail address or mobile phone number.




Product details

  • Mass Market Paperback
  • Publisher: Fawcett; Reissue edition (Jan. 1984)
  • Language: English
  • ISBN-10: 0449205053
  • ISBN-13: 978-0449205051
  • Product Dimensions: 17.3 x 10.7 x 2 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (17 customer reviews)
  • Amazon Bestsellers Rank: 2,074,545 in Books (See Top 100 in Books)

Product Description

From the Inside Flap

Up the Organization
Although it was first published more than thirty-five years ago, Up the Organization continues to top the lists of best business books by groups as diverse as the American Management Association, strategy+business (Booz Allen Hamilton), and The Wharton Center for Leadership and Change Management. 1-800-CEO-READ ranks Townsend's bestseller first among eighty books that "every manager must read."
This commemorative edition offers a new generation the benefit of Robert Townsend's timeless wisdom as well as reflections on his work and life by those who knew and worked with him. This groundbreaking book continues to remind us not to get mired in all those sacred organizational routines that stifle people and strangle both profits and profitability.
In today's climate of seemingly endless incidents of corporate corruption, government fraud, and personal scandals, Up the Organization is more relevant than ever. Many of Townsend's observations are as witty as they are wise. "There's nothing fundamentally wrong with our country except that the leaders of all our major organizations operate under the wrong assumptions." "One of the most important tasks of a manager is to eliminate his people's excuses for failure." "If you have to have a policy manual, publish the Ten Commandments."
In addition to the book's advice that is striking in its candor, spontaneity, and integrity, this new edition includes essays from such leaders as James O'Toole, Bob Davids, and Robert Gottlieb, as well as a never-before-published transcript of Townsend's Conference Board speech: "Townsend's Third Degree in Leadership."
Read Up the Organization and discover why Robert Townsend served as role model for a generation of corporate activists. --This text refers to the Hardcover edition.

From the Back Cover

"Townsend shouldn't just be read, he should be memorized."--Tom Peters
"Bob Townsend's words still ring true, truer than they seemed almost 40 years ago."
--Warren Bennis
"With this book, Robert Townsend punctured the secret, bureaucratic world of corporate complacency. It was ubiquitous then and still surprisingly prevalent now--and this book, based on his countercultural stint as Avis CEO, is still one of the best weapons against it."
--Art Kleiner, editor-in-chief, strategy+business
"Robert Townsend's book continues to light up the business world with straightforward and practical management advice that is as pertinent today as when originally published. A must-read for all managers!"
--Ray Davis, president and CEO, Umpqua Holdings Corporation
"Townsend proves that the best business wisdom is timeless. In an era filled with business buzzwords and ethical misdirections, Townsend's bluntness makes for refreshing and hilarious reading for the next crop of CEOs."
--Ben Casnocha, chairman, Comcate, Inc.; author, My Start-Up Life --This text refers to the Hardcover edition.

See all Product Description

Inside This Book

(Learn More)
Browse and search another edition of this book.
Explore More
Concordance
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
Search inside this book:

What Other Items Do Customers Buy After Viewing This Item?

Customer Reviews

4.2 out of 5 stars
Share your thoughts with other customers

Top Customer Reviews

Format: Hardcover
This is a reprint of a classic best-selling book on business that has been widely copied but never duplicated. Yes, other successful collections of short, clever aphorisms have appeared and faded, but Robert Townsend had the ability to pierce the heart of the matter with stiletto sharpness. Just gloss over the small out-of-date references (like salary levels) and enjoy his ABCs of management. While some of Townsend's recommendations still seem radical, he lived by these principles, and was a very successful, popular executive with Avis and American Express. getAbstract cautions that this is a book of epigrams, not a narrative, so it might be a little choppy. Still, Townsend manages to balance a savvy, fun attitude with serious, strategic advice.
Comment 6 of 7 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
An old book, suitably updated. Some concepts questionable but a lot of common sense, still relevant and probably the most readable and useful book on good management/leadership skills I came across in my career. Certainly I remember (and took on) more from this book than any other "management textbook I read.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
My father recommended this book to me as it had an influence on him during his student days. It's a truly refreshing and concise management manual for people who want to get on with their jobs rather than reading about over elaborate new 'management paradigms'.
Comment 3 of 4 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
By sweavo on 9 April 2014
Format: Hardcover Verified Purchase
I recommend this for Agilists and anyone with power in or over an organisation. There's a lot of lean and agile hidden behind the brusque '60s language. A real treat in really short digestible chapters.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Mass Market Paperback
A first class work by man who cuts through all the bull that chokes most large organizations. We need a Prime minister like him, in fact an entire cabinet.
Comment 2 of 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
Some content seems outdated but there remain useful insights too. Concise.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
I first read this book as a CEO in my early thirties and it has been my bible ever since. You can keep your shelf-full of Drucker; here's a How To from someone who has done it. I have a cookery book called "The only cook book you will ever need" and this is in the same category for business management. No waffle, no filler, just real examples of what he actually did in raising Avis from 1/2% of the US market to 20% in three years; the same as the market leader at that time, Hertz.
Comment 1 of 2 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Kindle Edition Verified Purchase
Overrated book
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Look for similar items by category


Feedback