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Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits (J-B Warren Bennis Series) Hardcover – 1 Jun 2007


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Product details

  • Hardcover: 208 pages
  • Publisher: John Wiley & Sons; Commemorative Edition edition (1 Jun. 2007)
  • Language: English
  • ISBN-10: 0787987751
  • ISBN-13: 978-0787987756
  • Product Dimensions: 14.7 x 2 x 21.7 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Bestsellers Rank: 24,865 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Review

"Townsend shouldn′t just be read, he should be memorized."
Tom Peters

"The sagest (and even most outrageous) book ever written about how business should be run."
Harper s Magazine

"Bob Townsend′s words still ring true, truer than they seemed almost 40 years ago."
Warren Bennis

"Robert Townsend′s book continues to light up the business world with straightforward and practical management advice that is as pertinent today as when originally published. A must–read for all managers!"
Ray Davis, president and CEO, Umpqua Holdings Corporation

"Townsend proves that the best business wisdom is timeless. In an era filled with business buzzwords and ethical misdirections, Townsend′s bluntness makes for refreshing and hilarious reading for the next crop of CEOs."
Ben Casnocha, chairman, Comcate, Inc., author, My Start–Up Life

From the Inside Flap

Up the Organization

Although it was first published more than thirty–five years ago, Up the Organization continues to top the lists of best business books by groups as diverse as the American Management Association, strategy+business (Booz Allen Hamilton), and The Wharton Center for Leadership and Change Management. 1–800–CEO–READ ranks Townsend′s bestseller first among eighty books that "every manager must read."

This commemorative edition offers a new generation the benefit of Robert Townsend′s timeless wisdom as well as reflections on his work and life by those who knew and worked with him. This groundbreaking book continues to remind us not to get mired in all those sacred organizational routines that stifle people and strangle both profits and profitability.

In today′s climate of seemingly endless incidents of corporate corruption, government fraud, and personal scandals, Up the Organization is more relevant than ever. Many of Townsend′s observations are as witty as they are wise. "There′s nothing fundamentally wrong with our country except that the leaders of all our major organizations operate under the wrong assumptions." "One of the most important tasks of a manager is to eliminate his people′s excuses for failure." "If you have to have a policy manual, publish the Ten Commandments."

In addition to the book′s advice that is striking in its candor, spontaneity, and integrity, this new edition includes essays from such leaders as James O′Toole, Bob Davids, and Robert Gottlieb, as well as a never–before–published transcript of Townsend′s Conference Board speech: "Townsend′s Third Degree in Leadership."

Read Up the Organization and discover why Robert Townsend served as role model for a generation of corporate activists.


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Most Helpful Customer Reviews

6 of 7 people found the following review helpful By Rolf Dobelli TOP 1000 REVIEWER on 30 April 2008
Format: Hardcover
This is a reprint of a classic best-selling book on business that has been widely copied but never duplicated. Yes, other successful collections of short, clever aphorisms have appeared and faded, but Robert Townsend had the ability to pierce the heart of the matter with stiletto sharpness. Just gloss over the small out-of-date references (like salary levels) and enjoy his ABCs of management. While some of Townsend's recommendations still seem radical, he lived by these principles, and was a very successful, popular executive with Avis and American Express. getAbstract cautions that this is a book of epigrams, not a narrative, so it might be a little choppy. Still, Townsend manages to balance a savvy, fun attitude with serious, strategic advice.
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3 of 4 people found the following review helpful By Jack S on 18 May 2009
Format: Hardcover
My father recommended this book to me as it had an influence on him during his student days. It's a truly refreshing and concise management manual for people who want to get on with their jobs rather than reading about over elaborate new 'management paradigms'.
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By sweavo on 9 April 2014
Format: Hardcover Verified Purchase
I recommend this for Agilists and anyone with power in or over an organisation. There's a lot of lean and agile hidden behind the brusque '60s language. A real treat in really short digestible chapters.
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By CHRIS SMITH on 23 April 2014
Format: Hardcover Verified Purchase
So simple to follow, and Robert Townsend was such a great manager and gave so many sound tips which everyone can follow
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2 of 3 people found the following review helpful By Tyke on 30 Nov. 2010
Format: Mass Market Paperback
A first class work by man who cuts through all the bull that chokes most large organizations. We need a Prime minister like him, in fact an entire cabinet.
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1 of 2 people found the following review helpful By Mr. C. Berg on 4 Dec. 2011
Format: Hardcover Verified Purchase
I first read this book as a CEO in my early thirties and it has been my bible ever since. You can keep your shelf-full of Drucker; here's a How To from someone who has done it. I have a cookery book called "The only cook book you will ever need" and this is in the same category for business management. No waffle, no filler, just real examples of what he actually did in raising Avis from 1/2% of the US market to 20% in three years; the same as the market leader at that time, Hertz.
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By gaynor hales on 6 Oct. 2014
Format: Hardcover Verified Purchase
Bought for my husband, he found it a great read. Annoying, at times
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