Trade in Understanding the Communication Process in the Workplace Super Series (Institute of Management & Learning Super Series) for an Amazon.co.uk gift card of up to £7.00, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Learn more
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
*Content is well regarded *Popular with those training with the ILM but can also be used for independent study *Content of each workbook now maps to single course unit, resulting in a more user-friendly format.
{"itemData":[{"priceBreaksMAP":null,"buyingPrice":21.99,"ASIN":"0080464335","isPreorder":0},{"priceBreaksMAP":null,"buyingPrice":21.99,"ASIN":"0080464122","isPreorder":0},{"priceBreaksMAP":null,"buyingPrice":21.99,"ASIN":"0080464165","isPreorder":0}],"shippingId":"0080464335::cJOzvlIyQrzwqjoAxXuCnqTAcKSm9tYbNWrnzny06O6GwW4%2FPj%2BhP35M8dqEoGNpPKpoWwrOstzMsVg2NzI72LgYXzw8NXH8,0080464122::JNo8u%2BjIFxHIIZ2gOYL0BPVJAJatdN1P9bRYR%2Bi%2FMm4sgeSUiE1dv5oxuWQxPxI%2BVs3gs%2F9%2BLJJBa1DO%2FmaspOZRFVpZ3v3X,0080464165::5jXUThmRfnDQLRjG3LbGyVdF%2FgwheRhIb%2Fmauf2hsPAsUAW33aLlODJGdu%2BB%2FUGw%2BOqraxxc3FDn%2FWH9PW2Go3fekOVm6tPM","sprites":{"addToWishlist":["wl_one","wl_two","wl_three"],"addToCart":["s_addToCart","s_addBothToCart","s_add3ToCart"],"preorder":["s_preorderThis","s_preorderBoth","s_preorderAll3"]},"currenyCode":"GBP","shippingDetails":{"xz":"availability","yz":"availability","xy":"same","xyz":"availability"},"tags":["x","y","z"],"strings":{"showDetails":"Show details","differentAvailabilityAll":"Some of these items are dispatched sooner than the others.","addToWishlist":[null,null,null],"shippingError":"An error occurred, please try again","differentAvailability":"One of these items is dispatched sooner than the other.","preorder":["Pre-order this item","Pre-order both items","Pre-order all three items"],"addToCart":["Add to Basket","Add both to Basket","Add all three to Cart"],"showDetailsDefault":"Show availability and delivery details","priceLabel":["Price:","Price For Both:","Price For All Three:"],"hideDetailsDefault":"Hide availability and delivery details","hideDetails":"Hide details"}}
"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book." Bob Mackay, Group Training Consultant, Christian Salvesen
