I thought I was quite knowledgeable in this field, but this book has just wiped me away. I found I read the book slowly(which is not my normal style) as I wanted to savour every word and digest it. The combination of information, true life and exercises puts together an excellent book. I see, gives the information and then this is supported by case historys and then with the exercises, which means that you take part,it personalises what you are doing and you feel the emotions associated. This is then reinforced by the CD at the end, again, which is easy to work with ans supportive of what you wish to achieve. It is broken up into areas, which you may not believe apply to you, but once you start to read, you still learn and realise you need to read every word. It is psycholgy at its best, in plain understandable English. Everyone should read this, no matter how confident you feel you are, your potential will just grow.