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  • UP by Jawbone Large Wristband - Light Grey
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UP by Jawbone Large Wristband - Light Grey

by UP

Price: £44.99 FREE UK delivery.
In stock.
Dispatched from and sold by i want one of those.
4 new from £44.99
Light Grey
Large
  • Designed to be worn 24/7, with up to 10 days of battery life
  • Uses advanced sensor technology to track sleep and activity
  • Log what you eat and drink to track nutritional info
  • Get personalised insights that help you set and achieve your goals

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£44.99 FREE UK delivery. In stock. Dispatched from and sold by i want one of those.

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Colour Name: Light Grey | Size Name: Large

Product details

Colour Name: Light Grey | Size Name: Large
  • Product Dimensions: 18 x 11 x 0.1 cm
  • Boxed-product Weight: 118 g
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Batteries 1 Lithium ion batteries required. (included)
  • Item model number: JBR01b-LG-EU1
  • ASIN: B00JF31WNW
  • Date first available at Amazon.co.uk: 14 May 2014
  • Average Customer Review: 3.2 out of 5 stars  See all reviews (323 customer reviews)

Product Description

Colour Name: Light Grey | Size Name: Large

Product Description

Track your sleep, activity and food with the revolutionary UP band and mobile app. UP gives you meaningful, personalised insights so you can make lasting improvements to your everyday life.

Box Contains

UP Wristband
USB Charging Cable
User Documentation

Customer Questions & Answers

Customer Reviews

3.2 out of 5 stars

Most Helpful Customer Reviews

169 of 174 people found the following review helpful By LB7979 on 12 Feb. 2014
Colour Name: Onyx BlackSize Name: Small Verified Purchase
Tl;dr: The 2 Ups I had, died after 6 weeks and 5 months; the average lifetime of this device is 100 days, and customer support is horrible.
I challenge you to Google "Jawbone up battery problem" before buying this product.

Had it for 6 weeks. The step counting was great and very motivating. The sleep tracking is nice in theory, but the sensor or algorithm that analyses it is not good - on nights when I had gotten up and walked 10 meters to the bathroom and back, the app would say I slept solid through the night and did not wake up once. How can it track walking around as "light sleep"?
The best compliment I can give overall is for the app actually - it is gorgeous looking.

BUT.

After 6 weeks the device suddenly would not charge anymore. A soft reset and a hard reset didn't help. Jawbone apparently only has a US site (there was no UK or european site), so I contacted their customer support. 2 days later, got a reply describing some steps I should take to reset the device, and they asked where I had bought the band and if it had been exposed to water (it had not). I replied that the steps had not helped and the band was still not working.

No reply from them to that. After 3 days, I made a new case since they hadn't replied to my first one. No reply to that either. Then I found out, via hear-say on Google+ (since Jawbone keep this e-mail adress secret) they have a EU Support email adress and I emailed that, this time mentioning upfront I bought it via Amazon.co.uk and describing the steps I had already taken. Within 1 hour, I got a reply:

" Based on the information you've provided, your Jawbone device needs to be replaced. Please contact the original retailer where you purchased the Jawbone device to request an exchange.
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31 of 32 people found the following review helpful By Miss N. E. Gray on 8 Dec. 2014
Colour Name: Onyx BlackSize Name: Medium Verified Purchase
Mine lasted for 14 months and now the button has stopped working so I cannot track sleep etc. It is now nothing more than a glorified step counter. It was great while it lasted but am certainly not going to buy another one. A few other friends purchased around the same time and theirs have also broken.
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91 of 99 people found the following review helpful By Schmookiddy on 28 July 2013
Colour Name: Onyx BlackSize Name: Medium Verified Purchase
I love gadgets & I do believe that this type of technology is going to be the future key to health & wellbeing however the technology isn't there yet, the accuracy of this device is hit & miss, so much so that I've sent mine back for a refund as it just doesn't perform the way it should..... E.g. In the space of a week it has only once recorded my sleep accurately, most nights it tells me that I've woken up & stayed up around 4/5am which I know isn't true as I've actually been woken up by it vibrating on my arm at 7am. I did some research & found loads of other people complaining about the same thing with the suggestion being that perhaps it gets knocked out of sleep mode when one is moving about in sleep. Maybe so, but last night I put it to sleep mode at midnight & then read for a while so no moving around except this morning it informed me that I'd not turned it on until 3.30am. I'm not convinced the alarm function works properly either, unlike other reviewers I found that vibration was strong enough to wake me up but it always woke me at the absolute last time I gave it maybe because it had stopped tracking my sleep a few hours before! That said how was it even waking me up if I'd knocked it out of sleep mode?

Another inaccuracy is that I did an exercise DVD & straight after I plugged it in to see whether it had recorded the movement or if I manually needed to do so & it told me I'd achieved 100% for moving that day...... following day did the exact same DVD, plugged it in & it told me I'd only achieved 50% - that's a huge difference, a few percent I could have put down to me being a bit slack the second day but not half as much!
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12 of 13 people found the following review helpful By I. Francis on 23 Oct. 2013
Colour Name: Onyx BlackSize Name: Medium
You should avoid this product at all costs. I bought mine in August 2013 and it failed in just under 2 months. I plugged it in to recharge and it dies. Jawbone have taken over a month to send me a replacement and if you search the internet you will see authors from tech publications all with the same product. Save your money and don't experience the Jawbone awful customer service and this useless product!
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27 of 30 people found the following review helpful By lolly on 17 Aug. 2013
Colour Name: Light GreySize Name: Large Verified Purchase
Initially I was very happy with this product. However, after the third charge it died. Not a glimmer. I contacted the seller but got no reply. I got in touch with Amazon and as usual customer service was excellent. They are refunding the cost. The Jawbone Up is a good idea but it just isn't reliable enough yet.
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3 of 3 people found the following review helpful By Rebecca P. on 21 Jan. 2015
Colour Name: RedSize Name: Medium Verified Purchase
Love this item. Would be better if there was a different way to charge the band, and if it actually displayed your current steps. It would also be good if the app showed how many steps you do during each exercise burst and also if it showed you the full day of your step pattern. Other than that it's a great item and I would recommend it. Love the motivating tips on the app. I find using the app and the band really motivating.
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28 of 32 people found the following review helpful By S. Scaux on 5 Sept. 2013
Colour Name: Onyx BlackSize Name: Medium
I bought the jawbone up 2 months ago and was extremely happy with it. It even helped me to loose a few kilograms without thinking about it. It brought control to my lifestyle (I was able to see my intake in calories and how many I was burning every day). So far so good but then Jawbone Up broke (less than 2 months after the purchase).
I tried to reset it (soft and hard reset) but it did not work. I had no choice now other than contacting support. I send them an email and received an automated answer telling me they will contact me within 48 hours. 2 weeks later and several emails later I am still waiting for a answer.

It is not worth to pay this kind of money for a product that would only work for 2 months. I have checked on the Internet and I am not the only on who had this issue with Jawbone Up.

My advice look for a similar product but do not buy this one.
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Colour Name: Light Grey | Size Name: Large