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Typhoon Signature Lacquered Carbon Steel Wok Set 12"
 
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Typhoon Signature Lacquered Carbon Steel Wok Set 12"

Typhoon Europe
1.0 out of 5 stars See all reviews (1 customer review) More about this product
RRP: £24.00
Price: £11.90 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
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Product details

  • Item Weight: 2.3 Kg
  • Boxed-product Weight: 2.3 Kg
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
  • Item model number: 13634
  • ASIN: B000WCHU1S
  • Date first available at Amazon.co.uk: 22 Sep 2007
  • Average Customer Review: 1.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 62,997 in Kitchen & Home (See Bestsellers in Kitchen & Home)

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Customer Reviews

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Average Customer Review
1.0 out of 5 stars (1 customer review)
 
 
 
 
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1 of 1 people found the following review helpful:
1.0 out of 5 stars Disappointing, 9 Feb 2009
By G. Wong "cheekyt" (London, UK) - See all my reviews
(REAL NAME)   
This wok had all the trappings of a great product, but fell down at two hurdles:

1) All carbon steel woks need to be 'seasoned' and this one was no exception. However, it also had a lacquer that needed to be removed first (something they apparently apply to stop it rusting during transit). The wok came with instructions, but these were not very clear. For instance, you are told to heat up the wok with oil and then to wipe it clean (in order to remove the lacquer). Problem is you don't know what you are looking for to tell you that you have removed this lacquer. What they should tell you is that the lacquer is clear and so you CAN'T see if you have removed it. How do I know? I had to ring up the manufacturers to ask them how I can tell if the lacquer is gone. Thumbs up to them though, they are very nice and helpful. They also told me useful information like the wok will darken and this nutty brown covering may go on to be black and at times bits may flake off (like paint off a wall) - something that is natural and expected. Reassuringly they also told me that the lacquer is safe to be consumed. When I used the wok, it 'seasoned' and flaked as expected and was great to use.

2) The second problem is unforgivable. When you get the wok, you have to do some simply assembly (e.g. screw then handle on). After using the wok for about 3 weeks, the plastic handle cracked. There was no reason for this as I had used under 'normal' conditions. So I had to return it and thumbs up to Amazon, this was a simple process.

So to sum it up, good customer support from the manufacturer, but they should have used tougher plastic for the handle. Would I buy another Typhoon wok - NO, I don't trust that it will be well made :-(
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