First of all, these are well-made, well priced boots, hence the 5 star rating. They're also very comfortable - but only if you get the sizing right, and a few reviews on here pick up on this.
My take on it is this: if you're buying them as actual riding boots, you'll want them to be firm and snug. Well, they are. Order them in your size.
If, however, you're buying them to walk about town in, you might want to err on the generous side if you have wide feet. But these boots are designed to be snug and supportive, I think, and if that's not the feel you want, they may not be for you.