- Hardcover: 310 pages
- Publisher: Wiley-Blackwell (7 Sep 2007)
- Language English
- ISBN-10: 0470061308
- ISBN-13: 978-0470061305
- Product Dimensions: 17.5 x 2.2 x 25.3 cm
- Average Customer Review: 4.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: 1,512,844 in Books (See Top 100 in Books)
- See Complete Table of Contents
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More About the Author
Product Description
Product Description
An increasing reliance on the Internet and mobile communication has deprived us of our usual means of assessing another party’s trustworthiness. This is increasingly forcing us to rely on control. Yet the notion of trust and trustworthiness is essential to the continued development of a technology–enabled society.
Trust, Complexity and Control offers readers a single, consistent explanation of how the sociological concept of ‘trust’ can be applied to a broad spectrum of technology–related areas; convergent communication, automated agents, digital security, semantic web, artificial intelligence, e–commerce, e–government, privacy etc. It presents a model of confidence in which trust and control are driven and limited by complexity in one explanatory framework and demonstrates how that framework can be applied to different research and application areas. Starting with the individual’s assessment of trust, the book shows the reader how application of the framework can clarify misunderstandings and offer solutions to complex problems.
The uniqueness of Trust, Complexity and Control is its interdisciplinary treatment of a variety of diverse areas using a single framework.
Sections featured include:
- Trust and distrust in the digital world.
- The impact of convergent communication and networks on trust.
- Trust, economy and commerce.
- Trust–enhancing technologies.
Trust, Complexity and Control is an invaluable source of reference for both researchers and practitioners within the Trust community. It will also be of benefit to students and lecturers in the fields of information technology, social sciences and computer engineering.
From the Back Cover
An increasing reliance on the Internet and mobile communication has deprived us of our usual means of assessing another party’s trustworthiness. This is increasingly forcing us to rely on control. Yet the notion of trust and trustworthiness is essential to the continued development of a technology–enabled society.
Trust, Complexity and Control offers readers a single, consistent explanation of how the sociological concept of ‘trust’ can be applied to a broad spectrum of technology–related areas; convergent communication, automated agents, digital security, semantic web, artificial intelligence, e–commerce, e–government, privacy etc. It presents a model of confidence in which trust and control are driven and limited by complexity in one explanatory framework and demonstrates how that framework can be applied to different research and application areas. Starting with the individual’s assessment of trust, the book shows the reader how application of the framework can clarify misunderstandings and offer solutions to complex problems.
The uniqueness of Trust, Complexity and Control is its interdisciplinary treatment of a variety of diverse areas using a single framework.
Sections featured include:
· Trust and distrust in the digital world.
· The impact of convergent communication and networks on trust.
· Trust, economy and commerce.
· Trust–enhancing technologies.
Trust, Complexity and Control is an invaluable source of reference for both researchers and practitioners within the Trust community. It will also be of benefit to students and lecturers in the fields of information technology, social sciences and computer engineering.
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
4.0 out of 5 stars
thought provoking,
By
This review is from: Trust, Complexity and Control: Confidence in a Convergent World (Hardcover)
Not a book written by a modern technology guru that says what so many other say. Rather a reservoir of rare and unconventional wisdom which we will not find elsewhere.
The starting point is the notion of trust. We thought trust is very important in the modern economy or say in e-commerce? Or maybe control is all the we need? We should think twice. Here we will learn how much the notions of trust and control are, in fact, deeply entangled. There is a lot of insights about the differences between how the individuals and organisations do perceive the same things, differently. About the importance of trust and of the controls, within businesses and large organisations, and in the relations between customers and modern (can be Internet) businesses. Thought provoking book, one can open it on a random page and he is likely to find something interesting.
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Most Helpful Customer Reviews on Amazon.com (beta) Amazon.com:
5.0 out of 5 stars (1 customer review) 1 of 1 people found the following review helpful:
5.0 out of 5 stars
Highly recommended ..,
By A. Jaokar - Published on Amazon.com
This review is from: Trust, Complexity and Control: Confidence in a Convergent World (Hardcover)
I bought Trust, Complexity and Control: Confidence in a Convergent World (Hardcover) By Piotr Cofta at Barcelona (Mobile World Congress) and have been reading it extensively since. Here are my thoughts about this book which I highly recommend if you are interested in Identity, Reputation, Trust and other related topics. As Chief researcher, Identity and trust BT UK, the author is an expert in his field. So, in addition to the author's expertise which comes across in this book, here are some more thoughts The book takes a stand/proposition in postulating a confidence model which the author explains in detail and uses throughout the book. This is a good thing in my view i.e. the comprehensive / expert viewpoint is better than too many divergent viewpoints which can be confusing from a learning perspective. However, the confidence model is contrasted against other models such as McNight, Lee and Egger (Comparative analysis of the model of confidence Ch 4) - so we get a balanced view after gaining a detailed understanding of one model. Wearing my PhD / research hat on - if you are involved in reputation or Identity etc you will have to build your own reputation model (or extend an existing reputation model). In that context, it's very useful to read about a reputation model in a book (as opposed to a paper) and then build on it/contrast it etc. Section one explains the Confidence model including trust and control; Measurement of confidence; a relative comparison of trust and control and also the 'dark side' Section two takes a technology approach and covers security, taxonomy of threats, trust enhancing technologies and other areas Section three takes a convergence approach and covers Ebusiness, Authentication, Privacy, Sim, Trust management (a set of instruments that are used to replicate in the technical domain the relationship that exists between agents in the humans domain) Pros and Cons of this book Pros a) Very readable - inspite of the nature and the complexity of the topic b) Great depth c) Research led(draws on research papers) d) Independent viewpoint(the Confidence model) e) Considers both technology and the social aspects which is essential considering the topic f) In depth coverage of technology g) Holistic coverage of reputation (ebusiness etc etc) Cons .. The only improvement I may suggest is - the Index could be enhanced considering the detail the book covers i.e. it's a relatively small index for a book with so much content Overall recommendation - Highly recommended. |
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