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Product Description
Product Description
Today′s online influencers are Web natives who trade in trust, reputation, and relationships, using social media to accrue the influence that builds up or brings down businesses online. In Trust Agents, two social media veterans show you how to tap into the power of social networks to build your brand′s influence, reputation, and, of course, profits.
In this revised paperback version, learn how businesses are using the latest online social tools to build networks of influence and how you can use those networks to positively impact your business. Combining high–level theory and practical actions, this guide delivers actionable steps and case studies that show how social media can positively impact your business.
- New edition features specific first moves for entering social media for small businesses, educators, travel and hospitality enterprises, nonprofit organizations, and corporations
- Authors both have a major presence on the social Web as well as years of online marketing and new media experience
From the Inside Flap
There′s no question that the Internet has changed the way we do business—especially when it comes to marketing. Consumer environments are short on trust and populated by consumers who are cynical, savvy, and informed. Though it′s easier than ever to reach your customers, it′s less likely that they′ll listen. Today, the most valuable online currency isn′t the dollar, but trust itself.
At the same time, social networks and personal connections have far more influence on consumers than your marketing messages ever will—unless your business knows how to harness them. In Trust Agents, two social media veterans show you how to tap into the power of these networks to build your brand′s influence, reputation, and profits.
Trust agents aren′t necessarily marketers or salespeople; they′re the digitally savvy people who use the Web to humanize businesses using transparency, honesty, and genuine relationships. As a result, they wield enough online influence to build up or bring down a business′s reputation. This book will show you how to build profitable relationships with trust agents, or become one yourself.
In an online world defined by its transparency, becoming a trust agent is no easy task, but once you′ve established your reputation, you can build influence, share it, and reap the benefits of it for your business. When you′ve learned a trust agent′s secrets, your words can carry more power and more weight than any PR firm or big corporate marketing department.
Learn to use the power of the Web and social networks for your business now. Trust Agents gives you all the tools and strategies you need to do it the right way—honestly, effectively, and profitably. --This text refers to an out of print or unavailable edition of this title.
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Customer Reviews
Chris Brogan is ahead of the game, really at the forefront of social networking and using social media to grow influence. A Trust Agent is someone who spreads influence far and wide and someone who people look to for advice. You need to become a Trust Agent in your field of business. Chris shows us how to use the web and online tools to build our influence and spread it to a much wider audience. The traditional methods of promotion and advertising are losing their effective in the new world of web 2.0 - Trust Agents gives us the formula to succeed.
If you are reading this review you are probably already a bit of a Trust Agent. You probably "get it". Get what? That you can't go on shoving advertising down people's throats. You have to be more subtle - build trust, and once it's built keep it. That's real influence, that's being a Trust Agent.
Buy the book, have a read. You may already know and be using some of the advice in it but I can guarantee you that there's a lot of thought provoking material in it that you don't know. It's an easy read, it's not heavy and it's a great reminder of what is required to succeed in social networking. One of the problems people have is being consistent and having the patience to succeed. It takes a long time and dedication but it's good fun and opens doors. Reading this book will keep you right on track.
1. To help their readers become "trust agents." That is, "power users of the new tools of the Web, educated more by way of their own experiences and experiments than from the core of their professional experiences, [and who] speak online technology fluently."
2. To help their readers think more strategically, to understand certain principles much better, and to master the aforementioned "new tools" to build influence, share influence, "and benefit from the other currencies that such exchanges of trust" deliver to them.
I appreciate Brogan and Smith's skillful use of reader-friendly devices such as "ACTION" sections throughout the narrative that serve two separate but related purposes: they emphasize key points and suggest how to apply them. For example:
"Build a Listening Station" (Pages 11-12)
"Start Figuring Out the Rules...Everywhere!" (Pages 45-46)
"Starter Kit fir Hacking Work" (Pages 61-62)
"How to Make Friends" (Pages 88-89)
"The Business Card Game" (Pages 161-162)
"Get LinkedIn" (Pages 177-178)
Brogan and Smith repeatedly stress the importance of being worthy of others' trust and respect, of building healthy, honest relationships. In Chapter 1, they identify the six characteristics of trust agents (e.g. "The Archimedes Effect" which involves effective leverage) and then devote a separate chapter to each of the six. Those in need of information and counsel to help them increase the scope and depth of trust in a workplace should seriously consider this book.
Let's be fair, if you lived in cave for the last few years and never used any social media (facebook, twitter etc...) then this book might come handy.
I try to review books one or two months after reading them, just to see there was important things to learn. Unfortunetaley I can't remember anything good about this book. It's been very well marketed, during the launch you couldn't miss it.
The book has no structure whatsoever, it's hard to read and never know where the book is heading. You really see it's been written by two different people, the tone is confusing, there is no style.
It also feels like re-reading the same blog post all over the books but written differently. I've read a few books written by bloggers (Crush it, Escape Cubicle Nation, Power of Less, 4 hours week, Seth Godin, Tom Peters etc...) and have always been impressed by them, you can't write a book like a blog (and vice versa), you have to construct the argument, build it and give more details than just giving some general feelings on how you should use social media.
Overall I would say that social media is just using common sense, don't spam people and create useful content. I think Chris is losing it, I can see he's struggling to renew his topics on the blog, by writing this book he totally lost me.
Remember, social media is a tool, if you haven't got anything interesting to say it's not gonna help you.
For futility will be his reward." -- Job 15:31
The online world spins out ever-increasing amounts of videos,... Read more
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