Product Description
Travel Agency Practice provides, in a single volume, all the background knowledge needed for the study of the latest ABTAC Certificate. Written in a clear and logical style and aimed specifically at trainee travel agents from foundation to advanced level, the book examines the components of the travel industry, namely transport, accommodation and travel services. A substantial section on holiday destinations which appeal to UK tourists includes extensive illustrations and maps which act as a quick reference source for the open-book exam. The second half of the book deals with package, specialist and tailor-made holidays and the role of the travel agent in booking those holidays.
From the Back Cover
Travel Agency Practice provides, in a single volume, all the background knowledge needed for the study of the new ABTAC Certificate.
Written in a clear and logical style and aimed specifically at trainee travel agents from foundation to advanced level, the book examines the components of the travel industry, namely transport, accommodation and travel services. A substantial section on holiday destinations which appeal to UK tourists includes extensive illustrations and maps which act as a quick reference source for the open-book exam.
The second half of the book deals with package, specialist and tailor-made holidays and the role of the travel agent in booking these holidays. It also discusses administrative issues involved in the operation of a travel agency business. Sample style examination questions with answers are given at the end of each chapter to consolidate understanding and provide material for self study.
covers the complete syllabus of ABTAC - the ABTA Travel Agent's Certificate of Competence
provides sample examination questions for student practice at both Primary and Advanced levels
written by an experienced author in a simple, easy-to-understand style
illustrated throughout with diagrams, maps and photographs to reinforce text
includes glossary of terms to aid comprehension
This book is designed as a course text for students of ABTAC - the ABTA Travel Agent's Certificate of Competence, as well as providing the underpinning knowledge needed for Travel Services NVQ levels 1, 2, and 3. It is also useful reading for GNVQ leisure and tourism, and HNC/D and degree travel courses.
Pauline Horner is Human Resource Manager at Southport College and a C&G External Verifier for Travel Services NVQs and the Travel Training Company (previously ABTA National Training Board).
Also available
The Business of Tour Operations
3rd edition
Pat Yale