- Hardcover: 224 pages
- Publisher: McGraw-Hill Publishing Co. (1 Nov 2003)
- Language English
- ISBN-10: 0071422544
- ISBN-13: 978-0071422543
- Product Dimensions: 23.4 x 16 x 2.5 cm
- Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: 2,458,961 in Books (See Top 100 in Books)
| ||||||||||||||||||
Did you know you can trade in your old books for an Amazon.co.uk Gift Card to spend on the things you want? Plus, get an extra £5 Gift Certificate when you trade in books worth £10 or more before June 30, 2012. Visit the Books Trade-In Store for more details. |
Product details |
More About the Author
Product Description
Product Description
This book offers a proven tool for sharpening one's competitive edge. Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers - and gaining profits. In "The Transparency Edge", leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy - it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive. Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto-hide approach enables organizations and their leaders to: make decisions more efficiently and execute them more effectively; speed up operations; identify problems sooner and solve them faster; build trust and collaboration within the organization; and establish a higher level of credibility.
From the Back Cover
What separates a great leader from a capable manager? Why do some parts of your organization operate so much more effectively than others? Achieving leadership excellence and the rapid career advancement that comes with it requires more than intelligence, hard work, and dedication. To be the very best, you need an edge.
In The Transparency Edge, leadership expert Barbara Pagano demonstrates that a clear and open business policy is the most powerful management tool ever. Backed by exclusive research of thousands of executives at Fortune 500 companies, this comprehensive guide to what-you-see-is-what-you-get leadership shows you how to practice a transparent management style that will increase your credibility, build loyalty among your direct reports, and gain the trust of your superiors. Successful transparency isn't simply letting it all hang out; to master this leadership style, managers must acquire a fine sense of how much and what information others can handle effectively and how to deliver that information in honorable, caring, and respectful ways. You'll learn how to develop an impeccable reputation, how to live up to that reputation every day, and how to use your good name to make yourself, your team, and your entire organization more competitive.
Through powerful case studies of some of America's most savvy executives, Pagano introduces nine key behaviors that every successful leader uses to gain a transparency edge. She shows you how this nothing-to-hide approach enables you to make decisions more efficiently and execute them more effectively, speed up operations, and increase productivity. You'll learn how to identify problems sooner and solve them faster; encourage trust and collaboration within your organization; and establish a higher level of credibility with coworkers, clients, and superiors. Find out how to:
-Be overwhelmingly honest about every business situation
-Make others want to share important information with you
-Compose yourself in stressful situations
-Match your words to your actions
-Enhance your reputation even when you make mistakes
-Deliver bad news well
-And much more
Sure, you have self-confidence, but do the people you work with have confidence in you? Will they risk their futures on your reputation? Read The Transparency Edge and develop the leadership skills that will clear your way to success.
Barbara Pagano, Ed.S., has coached more than 3,000 senior leaders and business ownersto achieve lasting change in management behaviors for better results in organizations. As President of Executive Pathways, Pagano acts as an advisor, facilitator, and corporate leadership university faculty member to small businesses and Fortune 100 companies like American Express, The Coca-Cola Company, AT&T, and Target.
Elizabeth Pagano has been an award-winning business reporter and columnist for a daily newspaper and numerous publications, covering a range of industries, decision-makers, and workplace issues of Fortune 500 corporations and small businesses. Praise for a proven tool to sharpen your competitive edge
"This book affirms the leadership style I aspire to and confirms principles all leaders should focus on. It is a timely and instructive guidebook for leaders in organizations who need to establish and maintain credibility." James S. Beard, President of Caterpillar Financial Services Corp. and Vice President of Caterpillar Inc.
"While I was at Coca-Cola, transparency was key to driving an integrated supply management strategy. Read this book and learn how to build credibility through transparency - it is essential for sustainable business success." Carl K. Kooyoomjian, Executive Vice President, Technical Affairs and
Worldwide Operations, Revlon Inc.
"Wonder why your people are half-hearted in their commitment to your ideas? Want to know what stands between you and significantly greater leadership influence? Read this book. Want more than knowledge? Practice what Barbara Pagano teaches in this essential volume and your leadership effectiveness will soar." Joseph Grenny, coauthor of bestselling Crucial Conversations
"The Transparency Edge not only can help you become a better leader, it can help you coach others so that they become better leaders." Marshall Goldsmith, bestselling leadership author
"Pagano, you hit the nail right on the head. The Transparency Edge embraces the key ingredient for organizational and individual success. Super job!" Keith Harrell, author of Attitude Is Everything
"Barbara Pagano has reached beyond 'Emotional Intelligence' into something even more substantive - leadership transparency. Her insights are brilliant, and her leadership prescription, if followed, will revitalize your company and recharge its culture." Dr. Jim Harris, author of Leadership at the Top and Finding and Keeping Great Employees
Inside This Book
(Learn More)
First Sentence
Enron, WorldCom, Arthur Andersen, and Martha Stewart may have been just a few bad apples that fell from the tree, but the rest of the bunch must now suffer the critical eye of inspection. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Enron, WorldCom, Arthur Andersen, and Martha Stewart may have been just a few bad apples that fell from the tree, but the rest of the bunch must now suffer the critical eye of inspection. Read the first page
Explore More
Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Tag this product(What's this?)Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organise and find favourite items. |
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Reviews
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
Format:Paperback
(A version of this review was originally posted on my blog at www.robcuesta.com/blog)
This book isn't 'new' as such - it was first published in 2003, and the current edition is from 2005 - but the topic is just as relevant now as then.
The Transparency Edge caught my attention because, as a consultant, I have always been respected for what one of my past managers described as 'intellectual honesty' - the courage to tell a client that they are wrong, and the refusal to write a report that rubberstamped a decision I didn't agree with. At times this has seemed a career limiting move, so it was interesting to see a book that highlighted the business advantages of honesty and transparency.
The authors identify 9 behaviours which they believe the most successful leaders exhibit. These behaviours - be overwhelmingly honest, gather intelligence, compose yourself, let your guard down, keep promises, deliver bad news well, say you're sorry, watch your mouth, and don't hold your applause - cover how we interact not only with staff, but with all stakeholders, and the book is full of examples of leaders who have applied the principles, and also of leaders who failed to. Whether you are an executive looking to strengthen your own reputation, or a coach who is looking for tools to use with your clients, the book describes a wealth of techniques, many of which will find their way into my own practice. Among my favourites are 'hot seats', which put a completely new slant on the phrase '360 degree feedback': imagine sitting on a seat surrounded by your staff, peers and managers and inviting them to give open and honest feedback. It takes a courageous leader - but that is exactly what this book is trying to create - leaders who are not only courageous enough to tell the truth, but also to hear it, and act on it.
Most importantly, however, this is no pie-in-the-sky appeal for truth at any cost. The authors also offer suggestions for dealing sensitively, but honestly, with situations where the truth could have negative consequences. Too many leaders avoid awkward questions by vacillating or answering the question they wish had been asked instead. We need to learn to say "I do know the answer to that, but I can't discuss it now." Or even to admit when we just don't know!
Transparency, authenticity, honesty - whatever you want to call it - is an integral part of your personal brand. It should permeate everything you do, and guide your decisions. If you follow the advice in this book your staff, customers and suppliers will in turn be more open with you, allowing you to make better decisions, identify problems sooner, and follow through faster and more productively.
I'll be recommending this to all my clients as they move into living their personal brand.
This book isn't 'new' as such - it was first published in 2003, and the current edition is from 2005 - but the topic is just as relevant now as then.
The Transparency Edge caught my attention because, as a consultant, I have always been respected for what one of my past managers described as 'intellectual honesty' - the courage to tell a client that they are wrong, and the refusal to write a report that rubberstamped a decision I didn't agree with. At times this has seemed a career limiting move, so it was interesting to see a book that highlighted the business advantages of honesty and transparency.
The authors identify 9 behaviours which they believe the most successful leaders exhibit. These behaviours - be overwhelmingly honest, gather intelligence, compose yourself, let your guard down, keep promises, deliver bad news well, say you're sorry, watch your mouth, and don't hold your applause - cover how we interact not only with staff, but with all stakeholders, and the book is full of examples of leaders who have applied the principles, and also of leaders who failed to. Whether you are an executive looking to strengthen your own reputation, or a coach who is looking for tools to use with your clients, the book describes a wealth of techniques, many of which will find their way into my own practice. Among my favourites are 'hot seats', which put a completely new slant on the phrase '360 degree feedback': imagine sitting on a seat surrounded by your staff, peers and managers and inviting them to give open and honest feedback. It takes a courageous leader - but that is exactly what this book is trying to create - leaders who are not only courageous enough to tell the truth, but also to hear it, and act on it.
Most importantly, however, this is no pie-in-the-sky appeal for truth at any cost. The authors also offer suggestions for dealing sensitively, but honestly, with situations where the truth could have negative consequences. Too many leaders avoid awkward questions by vacillating or answering the question they wish had been asked instead. We need to learn to say "I do know the answer to that, but I can't discuss it now." Or even to admit when we just don't know!
Transparency, authenticity, honesty - whatever you want to call it - is an integral part of your personal brand. It should permeate everything you do, and guide your decisions. If you follow the advice in this book your staff, customers and suppliers will in turn be more open with you, allowing you to make better decisions, identify problems sooner, and follow through faster and more productively.
I'll be recommending this to all my clients as they move into living their personal brand.
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
22 reviews
6 of 6 people found the following review helpful
Doing the Harder Right
9 Dec 2003
Format:Hardcover
As an external consultant who is an Industrial/Organizational psychologist, I am impressed with the "common sense" approach of the Transparency Edge. As one who is grounded in the hard-core research as it applies to organizations and organizational development at the leader level, the anecdotes used effectively illustrate some of the common misperceptions and ethical shortcomings of high ranking professionals. This book is timely considering the events plastered all over the media recently. These events have brought down the largest companies in so ignoble of a way.
This book was recommended to me by a colleague because she knew that my research explored some of the darker sides of vocational interests, and it dovetails nicely into where my research left off. Leadership skills investigated in this book all deal with how to do a harder right instead of an easier wrong. We can all learn from this book as individuals, but leaders should definitely revisit these issues. I thoroughly enjoyed this "read."
4 of 4 people found the following review helpful
Great Book!
30 Oct 2003
Format:Hardcover
The Transparency Edge has many helpful insights and puts an honest, ethical spin on how to succeed in the business world today. Great read. I would recommend to anyone.
4 of 4 people found the following review helpful
Credibility is Critical to a Leader's Effectiveness
27 Oct 2003
Format:Hardcover
A powerful tool that emphasizes behaviors necessary to establish and sustain credibility. Focuses on why credibility and integrity are so important in any leadership role as well as how to ensure you've got it. Reminds us that how we perceive ourselves is not always the same as how others' perceive us. It's essential for leaders to be aware of the gaps in order to address them.
Were these reviews helpful?
Let us know
Listmania!
Look for similar items by category
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
